Director, Strategic Alliances - Americas

About the role

The Director, Strategic Alliances – Mobile Credentials, Americas leads HID’s strategic partner ecosystem across North and South America, identifying and scaling high-impact technology partnerships that reduce deployment friction and accelerate mobile credential adoption. This individual contributor role focuses on alliance strategy, partner development, go-to-market execution, and measurable business impact, with regular engagement across product, engineering, sales, and executive stakeholders.

Responsibilities

• Develop and own the Americas strategic alliance roadmap for HID Mobile Credentials, aligned to product and business strategy.
• Identify, evaluate, prioritize, and manage high-impact technology and integration partners that accelerate adoption and scalability.
• Drive measurable commercial outcomes including partner-influenced pipeline, ARR growth, and mobile credential activation.
• Translate complex technical integrations into repeatable, market-ready solutions.
• Influence cross-functional teams and senior executives to align on partner priorities, execution plans, and success metrics.
• Define partner segmentation, qualification criteria, and green/red decision frameworks to guide investment and scaling decisions.
• Collaborate with Product, Engineering, Partner Services, Sales, Marketing, Legal, Finance, and Operations to establish integration priorities, API/SDK requirements, certification standards, and deployment models.
• Build and execute joint business plans with strategic partners, including value propositions, enablement plans, pipeline goals, and launch strategies.
• Negotiate commercial and technical partnership agreements that support HID’s growth objectives while protecting long-term strategic value.
• Monitor partner performance against agreed milestones and KPIs, executing pivots where partnerships fail to deliver sufficient impact.
• Serve as a subject matter expert on mobile credentials, physical access, identity, enterprise software, and ecosystem integrations across the Americas.
• Represent HID externally with strategic partners, customers, and industry stakeholders.

Requirements

• Bachelor’s degree in business, technology, engineering, marketing, or a related field.
• 10+ years of experience in strategic alliances, business development, ecosystem partnerships, or technology partnerships.
• Demonstrated success building and scaling technology partner ecosystems involving software, hardware, cloud, mobile, and API-based integrations.
• Proven ability to convert partnerships into commercial outcomes, including pipeline creation, ARR growth, and solution adoption.
• Strong ability to influence senior leaders and cross-functional teams in a highly matrixed environment.
• Willingness and ability to travel extensively across North and South America.
• MBA or advanced degree is preferred.
• Physical access control industry experience strongly preferred.
• Experience with mobile credentials, digital identity, SaaS platforms, enterprise software, or integration ecosystems is preferred.
• Spanish and/or Portuguese language proficiency is preferred.
• Experience working in or with global technology organizations is preferred.

Qualifications

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.

Skills

• Strategic alliances management.
• Business development and partnership management.
• Technology integration and ecosystem building.
• Commercial outcome measurement and partnership negotiation.
• Partner relationship management and influencer engagement.
• Market analysis and strategic planning.
• Collaboration and cross-functional team leadership.
• Technical and industry knowledge.
• Language proficiency (Spanish and/or Portuguese).

Benefits

• Flexible work environment.
• Regular feedback and development opportunities.
• Opportunities for international growth and mobility.

Pay

Competitive salary and rewards package.

Schedule

Full-time position.