Director, Station Operations

About the role

The Director, Station Operations oversees one of Menzies Aviation's largest Operations at the DFW Station. Key responsibilities include:

• Ensuring compliance with all Regulatory, Airport, Customer and Internal standards.
• Delivering high-quality services to multiple domestic and International Airlines.
• Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems.
• Maintaining strict Menzies safety standards and Corporate Governance.
• Meeting financial targets and maximizing the station's performance.
• Implementing company policies and procedures, promoting sound safety, security, and people management practices.
• Promoting and driving a 'safety first' culture through all levels of the organization.
• Ensuring the station complies with internal standards and all relevant industry, regulatory, and state legislated requirements.
• Directing and motivating managers to achieve agreed targets and identifying areas for development.

Responsibilities

Full responsibility for all aspects of the station Ramp operations, including:

• Passenger & Ramp Handling
• GSE Maintenance
• Aircraft Cleaning

Accountability for:

• Ensuring customers' operational needs are met.
• Exceeding overall station goals and revenue targets.
• Compliance with Corporate Governance, legal, and quality aspects of Menzies' business.
• Regularly interacting with customers to promote the station and measure customer satisfaction.
• Using customer feedback to develop and improve capabilities and processes.
• Leading and motivating hard-working teams to deliver excellent quality and productivity.
• Ensuring the station remains fully compliant with internal standards and all relevant industry, regulatory, and state legislated requirements.
• Implementing company policies and procedures, promoting sound safety, security, and people management practices.
• Leading and motivating managers to achieve agreed targets and proactively identifying and acting on areas of continued development.

Requirements

Qualifications and Experience:

• Bachelor’s Degree required or postgraduate Degree preferred.
• Proven leadership and people management skills.
• Wide-ranging general management experience, with some years of senior management experience.
• Extensive management and/or support service experience, preferably in a ground handling, aviation, or logistics environment.
• Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
• Independence, decisiveness, and the ability to work accurately and independently of immediate support.
• Able to influence, engage, and motivate at all levels.
• Flexible, determined to succeed, and self-motivated.

Skills

Skills Required:

• Fluent in English.

Benefits

Benefits:

• $140,000 compensation package.

Pay

Compensation: $140,000

Schedule

Not specified

Qualifications

Required:

• All applicants must hold requisite employment authority to work in the USA.

Skills

Skills Required:

• Fluent in English.

Benefits

Benefits:

• $140,000 compensation package.

Pay

Compensation: $140,000

Schedule

Not specified