Director, State Licensure and Home Care Compliance - Remote
Job Summary
This role works in CareLinx, Sharecare’s non-clinical home care business. CareLinx connects individuals and families with professional caregivers who provide personal care, companion care, and support with the activities of daily living in the home, and it partners with health plans and providers to extend care beyond the clinical setting.
Essential Job Functions
Own the multi-state licensure and compliance program end to end, including strategy, roadmap, and prioritization of state entry based on regulatory complexity, business need, timing, and feasibility
Provide clear guidance to leadership on readiness, risk, and requirements for new state expansion or service changes
Define the operating model, controls, and reporting that keep the program diligence-ready
Direct the identification and management of all state licensure, registration, certification, and renewal requirements for non-clinical home care operations
Maintain a current state-by-state inventory of regulatory requirements, application status, renewal timelines, and operational obligations
Oversee preparation, submission, and tracking of applications, renewals, amendments, and required filings
Research and monitor certificate of need requirements, moratoriums, exemptions, and other barriers to entry by state
Serve as the internal subject matter expert on operating requirements for non-clinical home care, personal care, and in-person service delivery
Develop and maintain the policies and procedures required for compliant operations across states, coordinating external regulatory consultants
Translate state-specific requirements into operational processes, workflows, controls, and documentation standards
Identify gaps in policies, procedures, or practices and lead remediation
Oversee readiness for audits, inspections, surveys, and transaction diligence, including evidence management and mock reviews
Administer, staff, and workforce compliance, overseeing state-specific requirements for administrators, alternate administrators, supervisors, and other required operational roles
Partner with HR, recruiting, and operations to manage required qualifications, documentation, appointments, and transitions, ensuring staffing changes do not create licensure risk
Oversee state-specific training, education, and workforce compliance, maintaining a state-by-state matrix of caregiver, administrator, and supervisory standards
Lead and develop the licensure team, beginning with the Licensing Associate, setting priorities, standards, and accountability
Manage external counsel and regulatory consultant relationships, scope, and spend
Communicate compliance requirements, risks, and recommendations clearly to senior leadership and stakeholders
Qualifications
Bachelor’s degree in healthcare administration, business, public health, compliance, regulatory affairs, or a related field
Seven or more years in healthcare compliance, regulatory operations, or licensure, including direct experience managing multi-state licensure or regulatory compliance programs
Experience interpreting state regulations and translating requirements into operational action
Experience developing policies, procedures, controls, and compliance tracking systems
Experience leading people or programs and driving accountability across cross-functional partners without direct authority
Strong written and verbal communication, including with senior leadership
Sound risk identification, problem solving, and escalation judgment
PREFERRED EXPERIENCE
In non-clinical home care, personal care, private duty, or in-home service models
Experience supporting multi-state expansion and regulatory readiness for a transaction or diligence process
Familiarity with certificate of need requirements, moratoriums, and administrator qualification standards
Experience in a high-growth or matrixed healthcare services organization
Compliance or regulatory certification