Director – Specialty Operations
Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices across New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff, and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has received Great Place to Work certification.
About the Role
The Director of Specialty Operations serves as the operational leader for an assigned clinical specialty within Schweiger’s multi-state platform and as the enterprise subject matter expert on how that specialty operates. The position is accountable for the specialty's performance, including budget, expense, revenue, provider productivity, and recruitment objectives, and for building the organizational capability required to operate and scale that specialty across the clinic network. The work is performed in clinics by teams that do not report to this position, so the Director achieves objectives through structured cross-functional partnership and by developing field leaders who own day-to-day execution.
The Director advocates for the specialty across the enterprise, ensures supporting functions have what they need, and ensures the specialty’s requirements are reflected in evolving enterprise processes. Assignments are portable by design, leading a specialty through build, development, and integration phases until operational maturity, then transitioning to the next priority.
The first assignment is the allergy specialty, which is established and performing, moving from its build phase into deeper integration across the organization. The focus is embedding the specialty into everyday field operations so General Managers and Regional Managers lead it as part of their core business.
Responsibilities
- Hold accountability for the assigned specialty's budget, expense, revenue, and productivity targets.
- Own specialty metrics and P&L reporting in partnership with the Sr. Vice President, establishing consistent, repeatable reporting standards.
- Identify performance variances by region, office, and provider, and drive corrective action through operational owners.
- Define the specialty's operating standards and criteria for successful performance at the clinic level.
- Develop General Managers and Regional Managers to a level of specialty acumen allowing them to lead independently within their clinics and regions.
- Partner with clinical leadership, training, and operations to build the specialty’s education curriculum, standard operating procedures, and reference materials, focusing on field adoption.
- Establish and measure field acumen benchmarks in partnership with Operations Vice Presidents.
- Serve as the development and escalation resource for General Managers and Regional Managers.
- Maintain expert-level command of the specialty’s operating model, workflow, staffing, supply chain, documentation, coding, regulatory obligations, and growth levers.
- Partner with clinical leadership on protocols, quality standards, and provider-facing guidance, ensuring operational design supports them.
- Serve as the subject matter expert for integration, workflow development, and enterprise initiatives touching the specialty.
- Translate specialty requirements into actionable specifications for non-specialty functions.
- Advise executive leadership on specialty strategy, investment, and operational risk.
- Build and scale the specialty through cross-functional partnerships, including Clinical Leadership, Integration, Finance, Revenue Cycle Management, Marketing, Training, Talent Acquisition, Business Development, Legal/Compliance, and IT.
- Scope, build, and launch new services within the assigned specialty.
- Develop operating documentation, including SOPs, workflows, and role definitions.
- Define the specialty’s growth roadmap and operational requirements.
- Evolve specialty workflows based on performance, compliance, or scale needs.
- Lead centralized teams and programs required by the specialty (e.g., laboratory operations, coordinator programs).
- Build and execute transition plans for centralized functions as the specialty reaches maturity.
Objectives for the First 12-18 Months
- Measurable improvement in General Manager and Regional Manager allergy acumen against a defined benchmark.
- Allergy provider headcount and recruitment objectives met.
- Biologics service line launched, with asthma scoped for the following phase.
- Transition plan for the compounding laboratory built and handoff completed.
- Consistent, reliable reporting on allergy P&L and specialty metrics established.
Requirements
- Progressive experience in multi-site healthcare operations, service line management, or a comparable director-level operating role.
- Demonstrated ability to work across strategy and execution, shaping what gets built and running the work to completion.
- Experience defining scope in ambiguous conditions where the operating model, standards, and measures did not yet exist.
- Demonstrated accountability for a budget or P&L, with the ability to speak to operating levers.
- Demonstrated success building capability within a distributed field organization, including developing leaders who do not report to the position.
- Proven ability to lead cross-functional initiatives and deliver results through teams outside direct reporting authority.
- Ability to draw expertise from clinical and functional leaders and convert it into an operating model, documentation, and training.
- Analytical fluency sufficient to build and maintain performance reporting, not solely interpret it.
- Strong written and verbal communication skills, translating specialty detail for executive, clinical, and operational audiences.
- Ability to travel regularly across the Schweiger footprint.
Preferred Qualifications
- Experience launching or scaling a service line within a multi-site provider organization.
- Experience supporting practice acquisitions or provider integration.
- Clinical background or direct experience working within a clinical specialty.
Benefits
Full-time employees (30+ hours per week) are eligible for:
- Medical (including Virtual Care), HSA/FSA, Dental, and Vision benefits effective the 1st of the month after hire.
- 401K eligibility after 30 days of employment.
- Company-sponsored Short Term Disability (non-California employees).
- Pre-tax savings for public transit commuters.
- An additional personal holiday for your birthday.
- Employee discounts on Schweiger skin care products and cosmetic services.
Part-time employees (less than 30 hours) are eligible for:
- Dental and Vision benefits effective the 1st of the month after hire.
- 401K eligibility after 30 days of employment.
- Employee discounts on Schweiger skin care products and cosmetic services.
Pay
$100,000 - $140,000
Schedule
This is a remote position open to candidates located in the following states: New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California.