Director, Operations

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Responsibilities

• Facility management
• Supply requisition
• Employee hiring, firing, training, and record-keeping
• Preparing, writing, and conducting employee performance reviews; recommending merit increases
• Participating in developing, modifying, and executing company policies and procedures
• Shipping, receiving, and inventory control
• Managing business goals including:
  • Labor Rate Goal as a percentage of sales
  • Productivity Goals
  • Receiving and Put-away Specification Goals
  • High Velocity Bins Replenishment
  • Shipping Specification Goals
  • Shipping Accuracy (Shipping errors)
  • Inventory Accuracy (Ghost Inventory, Cycle adjustments, etc.)
  • Safety and department security
• Resource and budget planning
• Labor, materials, and overhead cost control (e.g., tracing losses, solving discrepancy problems, meeting daily shipping schedules, assuring inventory control)
• Scheduling and on-time performance (e.g., meeting daily shipping schedules, maintaining high levels of “on-time delivery” performance)
• Preparing management reports
• Guiding and advising the senior leadership team
• Actively participating in industry organizations and representing the company in meetings
• Liaising with attorneys, governmental regulatory agencies, insurance companies, and individuals regarding incidents resulting in asset, property, or human loss
• Meeting and working with the company’s executive management team; making presentations
• Serving as the point of contact for emergency personnel

Requirements

• Bachelor’s degree in Business, Management, Logistics, Supply Chain, or related discipline with a minimum of 8–10 years of related warehouse management expertise, or an equivalent combination of education and experience
• Experience with warehouse procedures, forklift training, licensing, hazardous materials, worker’s compensation, disaster recovery, evacuation, and materials handling
• Minimum of 5–7 years of related operations/warehouse experience
• Minimum of 7–10 years of people management experience
• Demonstrated proficiency with shipping, receiving, and inventory control processes and procedures
• Demonstrated business communications skills, including negotiations and presentations
• Familiarity with Microsoft Office applications
• Ability to travel throughout the US (25%)
• Current driver’s license and ability to maintain a clean driving record

Skills

• Developing, implementing, and executing policies and procedures relating to warehouse operations
• Business communications, contracts management, and negotiations
• Influencing and persuading employees at all levels on a cross-functional basis
• Managing concurrent projects within specified timeframes
• Distribution, warehouse, and operations expertise
• Strategic, operational, and tactical planning
• Project management

Benefits

• Health, dental, and vision insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental health care
• 401K with company match
• Paid holidays, vacation, and sick days
• Tuition reimbursement
• Perks at Work program
• LEAP Program
• MyFlexPay

Schedule

• Domestic travel within the US (25–40%)

Essential Mental Functions

• Organizational, planning, and management skills (70%)
• Personal computer use (20%)
• Numbers and detail orientation (10%)

Essential Physical Functions

• Reaching – occasional
• Standing – occasional to continuous (30–40% of time)
• Sitting – intermittent to continuous (20–30%)
• Bending, kneeling, crawling – occasionally (5–10% of time)
• Manual dexterity – continuous

Tools and Equipment

Standard office equipment, including personal computer, fax machine, copier, telephone, and hand-held calculator. Microsoft Office applications and specialized software.