Director, Session Lead

About The Role

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination, logistics, vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects.

Responsibilities

• Sets up and executes planning and execution of AP Reading operations for an assigned portfolio of subjects, ensuring that all Readers—both onsite and at-home—are effectively deployed, scheduled, and supported to deliver accurate, timely scoring while contributing to a high-quality and consistent Reader experience.
• Operates within the Site Logistics & Execution track as the subject-level execution owner, translating site plans and enterprise priorities into real-time delivery across a distributed workforce, while owning subject-level scoring performance and operational outcomes.
• Serves as the primary escalation point during the Reading for all assigned subjects, engaging directly with vendors, partners, and leadership to resolve issues and escalate when challenges exceed session-level authority or require site-wide intervention.
• Owns execution of AP Reading operations for an assigned portfolio of AP subjects, ensuring scoring delivery aligns to throughput, quality, completion targets, and prompt-level coverage needs.
• Owns real-time operational performance for assigned subjects, ensuring scoring progress, pacing, and coverage remain aligned with enterprise targets.
• Maintains continuous engagement with Chief Readers and subject leadership to assess scoring progress, resolve issues, and align on real-time adjustments.
• Executes workforce deployment plans at the session and subject level, ensuring staffing assignments stay aligned to scoring demand and live operating conditions.
• Validates readiness of all assigned Readers across environments, including system access, training completion, scheduling accuracy, and operational support needs.
• Manages real-time Reader allocation across prompts, including approved reassignments, gap coverage moves, and staffing adjustments in coordination with workforce and demand partners.
• Supports attendance tracking, no-show handling, exception management, and other staffing controls tied to assigned subjects.
• Engages vendors directly to resolve real-time operational issues affecting assigned subjects or components, including hotels, transportation providers, convention center partners, or onsite service teams.
• Escalates to the Site Logistics Manager when vendor responsiveness is insufficient, when the issue affects broader site operations, or when added authority is required to secure the desired outcome.
• Ensures clear, consistent coordination across onsite and at-home Readers, maintaining clarity of assignments, expectations, and updates.
• Directs the work of 1–2 Value Chain Analysts supporting assigned subjects during the Reading cycle and associated planning periods.
• Delegates work to support issue resolution, monitoring, and execution, ensuring effective coverage of operational needs.
• Translates operational and analytical signals into actions, while recognizing that issue identification may come from analysts, direct observation, Chief Readers, workforce partners, or demand partners.
• Provides structured reporting on scoring progress, staffing status, Reader issues, vendor concerns, and other operational risks.
• Captures insights and contributes to post-Reading retrospectives that improve staffing models, site logistics, communication practices, and vendor approaches in future cycles.

Requirements

Strong real-time operator with experience managing complex, high-volume workflows in dynamic environments. Comfortable leading in ambiguity, engaging directly with partners and vendors, and making adjustments under pressure. Able to connect scoring needs, staffing realities, logistics constraints, and Reader experience into one integrated execution lens. Analytical enough to spot patterns and use data well, but pragmatic enough to act quickly without waiting for perfect information. Strong people and stakeholder leader who can direct analysts, coordinate with peers, and keep subject leadership aligned. Minimum of 4 years of experience leading operations, with strong command of logistics, vendors, and live-event execution in complex environments. Experience working with complex data sets, advanced MS Excel user, familiarity with data analysis tools such as PowerBI and other platforms. Bachelors Degree preferred.

Benefits

This role also includes the ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. Travel may range from 1-2 days to multi-week stays during peak operational periods supporting AP Reading activities in late May through June. This role may entail standing and or walking for extended periods of time.

Pay

The hiring range for this role is $80,000 - $130,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

Schedule

All Roles At College Board Require A passion for expanding educational and career opportunities and mission-driven work Authorization to work in the United States for any employer Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.