Director, Leads Insights

About the role

The CIH Leads Network comprises 500 brokers across multiple real estate brands, offering a cashback benefit to consumers. This position reports to the VP, Operations & Customer Insights.

Key Responsibilities

• Lead the design, development, and delivery of scalable, insight-driven reporting and analytics to support CIH Leads operations and customer insights.
• Lead and develop a data & analytics team, fostering growth, collaboration, and a data-driven culture.
• Oversee and manage the team’s GitLab repository, ensuring version control, workflow management, and structured documentation of code, pipelines, and automations.
• Maintain and organize the team’s Confluence documentation, including process maps, data flow diagrams, technical specifications, and analytical methodologies.
• Manage the Jira board to track and prioritize analytics initiatives, ensuring timely and transparent delivery across stakeholders.
• Partner with internal stakeholders to transition reporting from legacy systems (e.g., MS Access, Cognos, etc.) to Snowflake / Databricks for automated and scalable reporting.
• Leverage Python and SQL to build data models, automate workflows, and perform advanced data analysis supporting network operations, partner programs, and performance reporting.
• Create and maintain clear data definitions, process documentation, and data lineage mapping to improve accuracy and transparency across reporting.
• Provide program performance insights and recommendations that influence partner strategies, broker performance initiatives, and network growth.
• Champion a data-driven culture by continuously optimizing tools, processes, and communication across technical and non-technical teams.

What You’ll Bring

• 8+ years of demonstrated performance in data modeling and analytics.
• Ability to manipulate and drive insights from large, disparate datasets.
• Proven ability to extract insights and to tell a story with data.
• Expertise in managing GitLab for collaborative analytics workflows.
• Expert in data visualization (e.g. PowerBI, Tableau) and its core concepts.
• Technical development skills to include but not limited to MS Access, SQL, VBA, and Python.

About Us

The CIH Leads Group is a dedicated organization within Anywhere focused on delivering high-quality, high-converting leads to affiliated brokers and agents across Anywhere’s six residential real estate brands. The Leads Group oversees numerous national real estate programs offering consumers a distinct value proposition when completing one of the largest financial transactions of their life by providing access to a top-tier affiliated agent from one of Anywhere’s owned and franchise brands as well as, in some cases, a cash back or equal benefit upon a closed transaction where permitted. The Leads Group is committed to optimizing lead generation marketing, technology, and outcomes across Anywhere. Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty®, we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report. We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: Great Place to Work, Forbes World's Best Employers, Newsweek World's Most Trustworthy Companies, Ethisphere World's Most Ethical Companies.