Director, ServiceNow - Technical Consulting

Responsibilities

• Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support.
• Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards.
• Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates.
• Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives.
• Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
• Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries
• Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands.
• Manage engagements according to KPMGs financial/cost management policies
• Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness
• Maintain key customer relationships and cross-sell other KPMG service offerings as well as maintaining satisfaction and good standing
• Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions.

Qualifications

• Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results
• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) certifications preferred
• Bachelor's degree from an accredited college/university in an appropriate field
• Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results
• Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives
• Travel as needed
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Pay

(Details TBD)

Schedule

(Details TBD)

Benefits

(Details TBD)