Director, Sales Experience - Neiman Marcus Houston

Job Description

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. You will be responsible for overseeing the Client Development team, communicating the store vision and goals, and partnering with various departments to fulfill store strategic efforts.

What You Will Do

• Oversee Group Selling Managers' performance and goals
• Communicate the store vision and goals to all team members
• Advocate for Neiman Marcus values and manage team to create an energized atmosphere
• Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts
• Support the Store GM in fulfilling their responsibilities, including backfilling for GMD
• Determine strategic objectives in partnership with Store GM and set priorities accordingly
• Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards
• Participate in, and in the absence of the Store GM, facilitate Store Leadership Team meetings by promoting a trusting and respectful environment for participation, idea sharing, addressing concerns / challenges, setting goals
• Partner with Merchant and Planning Organization Leaders and Regional team to determine appropriate strategies and action plans for the store to produce positive results

What You Will Bring

• 10+ years of relevant experience, luxury retail fashion experience
• Prior retail senior management experience required
• Track record achieving results across multiple businesses
• History of building, motivating, and coaching teams
• Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate partners, and leading large-scale projects
• Excellent oral and written communication skills
• Advanced proficiency with MS Office Product Suite

Life and Career at Neiman Marcus

• Opportunity to work in a dynamic fast-paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• Amenities such as an amazing employee discount

Salary and Other Benefits

• The starting salary for this position is between $114,706 – 167,000 annually
• Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate
• This position is also eligible for bonus
• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)