Director, Sales and Account Management - East

Responsibilities

• Develop and lead field-based colleagues to motivate and energize the team; adjust to Regional needs as appropriate, and drive commercial execution.
• Maintain a deep understanding of a complex contraception and Women’s Health market, including reimbursement, procurement, and clinical dynamics.
• Provide thought leadership, direction, and prioritization for critical Sales and Account Management activities including customer and account segmentation, approaches that improve provider competence and confidence, and performance measurement.
• Drive attainment of Regional business goals and growth targets for promoted brands by directing Regional field-based execution, including a compensation design that aligns to those goals.
• Foster relationships with key customers by maintaining an active presence in the field to inform customer-led priorities and opportunities.
• Take a proactive role as activator of field-based execution that implements relevant Provider and Account Management strategies informed in collaboration with Marketing and Market Access colleagues.
• Collaborate with functional partners to create alignment, focus, and priorities that inform resource allocation and decisions for the WHBU.
• Provide a consistent leadership voice and clear direction to Regional field-based teams and headquarters colleagues based on active listening, ownership of the strategy, and a clear vision.
• Athrive, lead, and develop a strong, results-oriented, and diverse team with a high level of trust, empowerment, and psychological safety.
• Proactively inform new ways of working through training, incentive compensation, and alignment structures to ensure optimal customer facing operations in a changing landscape.
• Operate with a solutions orientation and exhibit a bias for action and accountability.
• Orchestrate customer facing priorities and actions, and people priorities in collaboration with peers and functional partners.
• Collaborate with other Sales, Account Management and Sales Operations leaders across the US market to identify synergies and foster an Enterprise Mindset.

Requirements

• BA/BS
• Deep experience in life sciences commercial leadership defined by a track record in Sales and Account Management leadership, including leadership over customer-facing teams.
• 10+ years of management experience leading customer-facing teams.
• First-line management experience.
• US-based strategy and execution experience.
• Experience leveraging CRM technology to drive business results.
• Demonstrated ability to attract, lead, and motivate a strong results-oriented team.
• Demonstrated agility and ability to anticipate and respond to evolving internal and external dynamics.
• Experience translating divisional or brand strategies into customer facing execution priorities.
• Experience leading a large, geographically diverse team.

Preferred

• Experience in Women’s Health.
• Second-line management experience.
• Large organized customer account management.