Director (RN) - Emergency Services

About the role

Lourdes Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Emergency Services joining our team, you're embracing a vital mission dedicated to making communities healthier®.

Lourdes Health is seeking an experienced and dynamic nursing leader to serve as our Director of Emergency Services. This role provides strategic, operational, and clinical leadership for the Emergency Department, ensuring the delivery of high-quality, patient-centered care while driving exceptional outcomes, employee engagement, and operational performance. As a key member of the hospital leadership team, the Director partners closely with physicians, nursing leaders, and executive leadership to foster a culture of safety, accountability, collaboration, and continuous improvement. This is an opportunity to make a meaningful impact on the health of the Tri-Cities community while leading a dedicated team in a fast-paced, high-volume emergency care environment.

Key department highlights:

• Level IV Trauma Center
• Level 2 Stroke Center
• Accredited Chest Pain Center
• CMS 4-star Overall Hospital Quality Rating
• Approximately 65 patient visits per day
• 9-bed Emergency Department
• Provider-in-Triage (PIT) model to improve patient flow and timely access to care
• Serves a diverse patient population across the Tri-Cities region

Responsibilities

• Provide strategic and operational leadership for a busy Emergency Department
• Drive safety, quality outcomes, patient satisfaction, and performance
• Lead, mentor, and develop nursing leaders and frontline staff
• Oversee staffing, recruitment, employee development, and performance management
• Manage budgets, resources, and operational efficiency
• Lead evidence-based practices and continuous improvement
• Ensure compliance with regulatory, accreditation, and organizational standards
• Partner with physicians, leaders, EMS, and care teams to improve care and throughput
• Promote teamwork, excellence, and patient-centered care

Requirements

Applicants should have a current Washington RN license or Compact RN License with Washington endorsement, and possess a Bachelor's degree in Nursing (BSN) from an accredited nursing school.

Education

• Master's degree (nursing, healthcare administration or business administration) preferred

Experience

• Minimum 5 years of progressive healthcare leadership experience required

Certifications

• Healthcare administration, emergency nursing, emergency management certification preferred

Skills

• Demonstrated ability to lead high-performing teams and manage complex healthcare operations
• Strong understanding of regulatory requirements, accreditation standards, patient safety principles, and quality improvement methodologies
• Experience driving operational efficiency, throughput initiatives, and clinical excellence
• Exceptional communication, relationship-building, and problem-solving skills
• Ability to effectively collaborate with physicians, leaders, and multidisciplinary teams
• Passion for mentoring, developing, and supporting staff while fostering a culture of engagement and accountability

Benefits

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers Comprehensive Benefits:

• Medical, dental, and vision coverage options for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity, disability, paid family leave, PTO, and 8 paid holidays
• Financial & Career Growth: Tuition and certification assistance, loan assistance, and 401(k) with company match
• Employee Well-being: Mental, physical, and financial wellness programs, including gym memberships, virtual care, mental health services, and discounts
• Professional Development: Ongoing learning and advancement opportunities

Pay

Wage Scale: $97,531.20 to $138,548.80 Annually

Schedule

Exempt, Days, Available for Staff When Needed

About the organization

Lourdes Medical Center is a 35-bed hospital located in Pasco, WA, and Lourdes Behavioral Health is a 48-bed hospital located in Richland, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. Lifepoint Health spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.