Director, Risk Control - Middle Market Construction

About the role

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

This position supports Arch Insurance's Construction business unit by partnering closely with underwriting teams to assist with risk prequalification, assessment, and selection. The role is responsible for identifying and managing customer service needs, developing tailored service plans, and overseeing account-related activities, expenses, and relationships. It also ensures risk control services are maintained in compliance with regulatory requirements while leading and delivering risk control improvement initiatives that help both underwriters and clients better understand, evaluate, and manage exposures.

Responsibilities

• Work collaboratively with Construction Underwriting to review risk submissions and complete the pre-qualification and risk review of desirable insureds.
• Provide Underwriting with detailed risk assessments of typical workers’ compensation, general liability, and auto liability exposures based on expected loss frequency and severity for specific risks and industry segments.
• Based on review of loss experience/history, provide Underwriting feedback on how well a specific risk mirrors expected loss performance for both new business and renewals.
• Identify/investigate specific accidents/claims that represent atypical occurrences.
• Provide Underwriting with information on exposures that may be unusual or unexpected for the specific risk versus class of risk based on scope of operations.
• Provide Underwriting with information on catastrophic exposures contemplated by class of risk, geographical location, employee/third party concentration, etc.
• Assist in new business marketing/sales and renewal (account retention) processes.
• Conduct strategic risk improvement services such as loss analyses; contractual risk transfer reviews; fleet risk management reviews; quality assurance & quality control assessments; injury management best practices; and managerial level training and education to eliminate and/or reduce the potential for frequent and severe losses.
• Coordinate with regional Arch Construction Claims Management and TPA staff to ensure integration of risk control strategies and services into execution of claims management & managed care services.
• Participate in high visibility, high impact construction industry associations with defined strategic purpose (e.g., CFMA, AGC, ABC, ARBTA, NAPA).
• Provide pre-renewal monitoring and feedback to Underwriting.

Required Skills and Abilities

• 10 plus years preferred of risk control/loss prevention, construction safety, and/or risk management experience.
• Prefer field & managerial construction experience with a GC/CM or large trade contractor.
• Knowledge of insurance coverages, typical exposures to loss, and the economics of insurance and risk control.
• Ability for frequent travel throughout the Underwriting region as well as potential periodic travel outside of the region to service multi-state accounts and participate in internal meetings and industry functions.
• Estimated routine overnight travel is 25% (or less) per month with occasional peaks to 30-40%.
• Active in local/regional construction industry associations.
• Construction Knowledge - Working