Director, Revenue Operations - Power
Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you.
About the role
The Director of Revenue Operations is responsible for optimizing and scaling the commercial operating model for Fortra's Power business. This leader owns revenue processes, forecasting, analytics, renewals operations, customer lifecycle operations, reporting, and operational performance management.
Responsibilities
- Develop RevOps strategy including but not limited to: reporting, lead customer and renewal operations, optimize quote-to-cash processes, establish customer health and retention metrics, pricing guidance and maintenance.
- Partner with Finance, Marketing, Product Management, Services, Sales, and leadership on planning and performance.
Success Metrics: ARR Growth, NRR, GRR, Renewal Rate, Expansion Revenue, Forecast Accuracy, Quote Turnaround Time, Data Quality, Customer Satisfaction, Churn Reduction.
Requirements
- 10+ years in Revenue Operations, Sales Operations, Customer Operations, or related functions.
- 5+ years leading managers.
- Strong forecasting, analytics, CRM, and business operations expertise.
Pay
155,000 USD - 205,000 USD
Benefits
- Health, dental, and vision coverage as of hire.
- Immediate enrollment in 401(k), HSA, and FSA plans.
- Flexible PTO policy.
- Tuition and personal enrichment reimbursement.
- Option to enroll in ID Theft Protection Program.
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