Director, Revenue Operations

Accountabilities

• Develop and maintain executive dashboards, KPI frameworks, business reports, and performance metrics that provide actionable insights across revenue operations.
• Analyze revenue, pipeline, client, and operational data to identify trends, opportunities, risks, and recommendations that support strategic business decisions.
• Build and refine forecasting models, scenario planning tools, and performance measurement frameworks to improve business visibility and forecast accuracy.
• Partner closely with Revenue, Finance, Client Services, and Operations leaders to support quarterly and annual planning processes.
• Design, implement, and optimize scalable operational programs, workflows, and governance practices that improve efficiency and long-term business performance.
• Support the design and ongoing management of sales incentive compensation programs in collaboration with Finance and People Operations.
• Lead cross-functional initiatives involving process improvements, systems optimization, and operational transformation while ensuring successful adoption through documentation and change management.
• Present complex analyses and strategic recommendations to executive stakeholders in a clear and impactful manner.

Requirements

• 5+ years of experience in Revenue Operations, Business Operations, Strategy, Analytics, Finance, Consulting, or a closely related field.
• Advanced proficiency with Salesforce, Gong, Microsoft Excel, Google Sheets, and business intelligence platforms such as Tableau, Looker, or Power BI.
• Proven experience developing forecasting models, executive dashboards, KPI frameworks, and performance reporting solutions.
• Demonstrated success leading cross-functional initiatives from strategic planning through execution and measurable business outcomes.
• Strong project management, organizational, and stakeholder management skills with the ability to influence decision-making across multiple departments.
• Excellent analytical, critical thinking, and problem-solving capabilities with a data-driven approach.
• Outstanding written, verbal, and executive-level communication skills, with the ability to translate complex data into clear business recommendations.
• Experience working within CRM and revenue technology ecosystems, particularly Salesforce, is highly preferred.

Benefits

• Competitive annual salary ranging from $157,000 to $175,000 USD, based on experience, skills, location, and other relevant factors.
• Annual performance bonus opportunity.
• Fully remote, remote-first work environment with flexible scheduling.
• Work-from-anywhere options in most U.S. states (subject to eligibility).
• Unlimited paid time off (PTO).
• Extended winter holiday break.
• 100% paid parental leave.
• 401(k) retirement plan with company matching.
• Comprehensive medical, dental, vision, life, disability, and pet insurance.
• Sponsored life insurance and additional voluntary insurance options.
• Annual ClassPass credits and wellness benefits.
• Access to office hubs for in-person collaboration, learning, and professional development opportunities.