Director, Revenue Operations
About the role
FIS is seeking a strategic, data-driven, and results-oriented Director, Revenue Operations to help accelerate growth, improve go-to-market effectiveness, and drive operational excellence across our revenue organization.
Responsibilities
Lead strategic planning initiatives that support revenue growth, go-to-market transformation, and sales productivity improvements
Develop data-driven recommendations that influence business strategy and commercial decision-making
Analyze revenue performance trends, pipeline health, territory effectiveness, customer segmentation, and growth opportunities
Deliver executive-level reporting, dashboards, and insights that drive accountability and action across the organization
Partner with business leaders to evaluate new market opportunities, investment decisions, and growth strategies
Establish key performance indicators and measurement frameworks to monitor organizational effectiveness
Lead the Sales Operations function, ensuring scalable processes, tools, and governance that enable sustainable growth
Drive forecasting discipline, pipeline management processes, and business review cadences
Partner with sales leadership to improve productivity, operational efficiency, and execution consistency
Evaluate and optimize sales processes, systems, and workflows to reduce friction and improve performance
Support the implementation and adoption of sales technologies and reporting platforms
Serve as a strategic advisor to senior executives and commercial leaders
Influence cross-functional stakeholders and build alignment across teams with competing priorities
Translate complex data and business challenges into clear, actionable recommendations for executive audiences
Facilitate executive discussions and decision-making processes through fact-based analysis and business insights
Lead, develop, and mentor a high-performing team of Revenue and Sales Operations professionals
Establish clear priorities, performance expectations, and development plans
Foster a culture of accountability, continuous improvement, collaboration, and customer focus
Create an environment that encourages innovation, strategic thinking, and operational excellence
Requirements
7+ years of experience in Revenue Operations, Sales Operations, Commercial Operations, Business Operations, Strategy, or related functions
Bachelor's degree in Business, Economics, Finance, Analytics, Engineering, Mathematics, or a related field
Experience supporting revenue-generating organizations within a technology, SaaS, fintech, software, or enterprise technology company
Strong analytical and problem-solving skills with the ability to translate data into business recommendations
Demonstrated success influencing senior executives and managing complex stakeholder relationships
Experience building executive dashboards, performance reporting, forecasting models, and operational metrics
Strong business acumen with deep understanding of sales organizations, go-to-market motions, and revenue drivers
Exceptional communication, presentation, and executive-facing skills
Proven ability to lead initiatives in complex, fast-paced, and highly matrixed organizations
Qualifications
Experience with CRM, forecasting, and revenue technologies such as Salesforce, Microsoft Dynamics, Power BI, Tableau, Gong, Clari, Outreach, or similar platforms
Prior experience in fintech, financial services technology, SaaS, or enterprise software organizations
Prior management consulting experience with a leading consulting firm, with a focus on growth strategy, sales operations, revenue optimization, or commercial transformation
Skills
Strategic planning
Data-driven decision making
Revenue management
Sales operations
Business partnership
Team leadership
Benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $161,050.00 - $273,790.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay.