Director, Revenue Operations

About the role

The Director of Revenue Operations will lead and scale the Revenue Operations function at Arch. Reporting to the Chief Revenue Officer, this role oversees the systems, processes, reporting, and strategic infrastructure that power Arch's go-to-market organization across Sales, Marketing, and Business Development.

Responsibilities

• Serve as the hands-on owner of Revenue Operations, driving strategy and execution across sales, marketing, and partnerships while building scalable processes and systems to support company growth
• Mentor, coach, and develop a team of 2–3 direct reports while building a high-performing and collaborative RevOps culture
• Partner closely with leadership across GTM, Finance, and Operations to help shape business strategy and drive scale across the organization
• Own weekly, monthly, and quarterly GTM reporting and ensure timely, accurate, and actionable business insights across the funnel
• Drive strategic initiatives including: territory planning, account segmentation, target addressable market analysis, and overall sales operations
• Help optimize the structure of the GTM organization as the business scales
• Build and maintain scalable operational processes, systems, and reporting infrastructure across the revenue organization
• Develop competitive account lists and identify opportunities to improve GTM efficiency and effectiveness
• Ensure RevOps systems and workflows operate as a well-oiled machine across teams
• Partner cross-functionally with Sales, Marketing, Partnerships, Finance, Product, and Leadership teams to improve alignment and execution

Requirements

7+ years of Revenue Operations experience, including significant hands-on ownership of Salesforce, forecasting, GTM systems, analytics, and process design

Experience leading and managing high-performing RevOps or GTM Operations teams

Strong strategic thinking capabilities paired with a willingness to execute in the details

Deep understanding of GTM operations in a B2B SaaS or high-growth technology environment

Proven ability to build scalable reporting infrastructure and operational processes

Strong analytical and systems-oriented mindset with excellent organizational skills

Comfortable working cross-functionally and navigating ambiguity in a fast-paced environment

A proactive, roll-up-your-sleeves attitude with a builder mentality

Bonus points if you have:

• Familiarity with financial services, fintech, wealth management, or alternative investments
• Experience at a Series B or similarly high-growth startup