Director - Residential Clinical (DDRP)

About the Role

The Harris Center for Mental Health and IDD is seeking a Residential Clinical Director who will work under the Vice President of Forensic Mental Health Services and collaborate with the Senior Director of Nursing Mental Health Services/Harris County Community Supervision and Corrections Department. The role provides quality administrative and fiscal oversight of supervised programs/units, supervises specialized social and clinical functions, and is responsible for achieving program/unit goals and objectives. Travel, flexible work hours, and on‑call status are required.

Responsibilities

• Develop and implement action plans and program/unit objectives in line with agency policies, plans, and procedures.
• Ensure compliance with all related standards, contract rules, accrediting/regulatory bodies, and agency policies.
• Monitor delivery of services, review Utilization Review and Quality Assurance reports, and create/implement corrective action plans based on findings.
• Oversee staffing patterns, ensuring positions are posted according to agency guidelines and that 24‑hour coverage is maintained.
• Supervise, evaluate, and provide ongoing performance feedback to program/unit staff.
• Meet divisional productivity targets for staff in supervised programs/units.
• Maintain compliance with contract requirements, mandatory training, and agency procedures.
• Serve as liaison between administration, program/unit staff, and external agencies/facilities, communicating relevant information verbally and in writing.
• Coordinate emergency and disaster response communications with senior leadership to ensure continuity of mental health services.
• Manage program/unit budgets in accordance with agency financial guidelines; review budget and productivity reports for local, state, and federal service projections.
• Prepare and submit periodic reports and action plans detailing critical issues, accomplishments, and performance metrics.
• Implement procedures to address incidents or safety issues that could pose liability risks or affect consumer care quality.
• Collaborate with agency staff to enhance customer satisfaction and improve operations, treatment outcomes, and inter‑agency collaborations.
• Adapt to changing work requirements and perform related duties as assigned.

Qualifications

• Master’s degree required.
• Licensed Master of Social Work (LMSW) or Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapist (LMFT) required.
• Doctorate of Philosophy (Ph.D.) preferred.
• Minimum 7 years of management experience, including oversight of budgets and supervision of both professional and paraprofessional staff.
• Experience must include responsibility for 24‑hour operation coverage.

This posting is associated with position #9366.