Director, Real Estate Services - Remote

Primary Responsibilities

• Develop and execute project and portfolio strategies across large business units, multiple markets, sites, functions, or disciplines
• Provide leadership, direction, and accountability through multiple layers of management and senior-level professional staff
• Establish governance, consistent delivery standards, reporting, controls, and project management methodologies to support successful execution
• Lead internal and external project teams, including vendor, design, construction, consultant, and service provider partners
• Define and manage project scope, objectives, requirements, dependencies, success criteria, approvals, and change-management processes
• Own and guide budgets, forecasts, estimates, change orders, cost models, procurement needs, invoices, actuals, variances, and financial governance
• Manage project timelines, resource plans, schedules, milestones, dashboards, reporting, risks, issues, and escalation paths
• Anticipate project risks and issues, lead mitigation planning, maintain risk/issue logs, and develop contingency and recovery plans when needed
• Ensure project deliverables meet established quality standards, regulatory requirements, testing expectations, documentation standards, and benefit-tracking objectives
• Build and maintain solid relationships with business partners, project stakeholders, leadership, internal customers, functional SMEs, consultants, and vendors
• Prepare and deliver executive-ready project updates, status reports, metrics, presentations, issues, risks, opportunities, and outcome summaries
• Drive process improvement, lessons learned, repeatable practices, documentation standards, and change leadership across projects and programs

Required Qualifications

• Project management certification achieved or equivalent demonstrated project/program management capability
• Experience leading complex projects, programs, or portfolios across large business units, multiple markets, sites, functions, or disciplines
• Experience managing employees, leaders, senior-level professional staff, and/or matrixed internal and external teams
• Experience defining and managing project scope, objectives, requirements, dependencies, deliverables, approvals, and change-management processes
• Experience managing project timelines, resource plans, schedules, budgets, forecasts, financial controls, estimates, invoices, and cost variances
• Experience identifying, assessing, communicating, and mitigating project risks and issues across the project lifecycle
• Experience developing project communications, executive summaries, dashboards, metrics, status reports, and stakeholder-facing presentations
• Experience working collaboratively across cross-functional teams, business partners, leadership, vendors, consultants, and service providers

Preferred Qualifications

• Experience in real estate services, facilities, design, construction, workplace strategy, or related project delivery environments
• Experience overseeing project management, design, construction, consultant, vendor, and service provider performance against KPIs
• Experience with project governance processes, capital planning, procurement, cost-benefit analysis, and business case development
• Experience applying project management tools, dashboards, metrics, project repositories, and documentation standards
• Experience supporting process improvement, change leadership, stakeholder engagement, and operational transition from implementation to business operations
• Knowledge of design, construction, building codes, project quality standards, and project delivery controls