Director, Radiology

Job Summary

Drives adherence to appropriate protocols when performing radiologic/fluoroscopic examinations through serving as a subject matter expert on the evaluation of a patients complex clinical history, ensuring patients are received and doubled identified, and developing standard strategies for use when identifying factors that will result in optimum imaging for each patient.

About the Role

Ensures an individualized and compassionate patient care atmosphere by championing strategies to patients on relevant procedures, monitoring appropriate protocols for patient privacy and safety, and directing the overall strategy for addressing patient questions/concerns.

Responsibilities

• Prioritizes patient and employee safety by ensuring compliance with all internal and external safety-related regulations, policies, and procedures, while adhering to and proactively monitoring the evolution of the most appropriate safety measures and instructions.
• Captures and prepares individuals for growth opportunities and advancement; builds internal collaborative networks for self and others.
• Solicits and acts on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement.
• Demonstrates continuous learning; oversees the recruitment, selection, and development of talent; ensures performance management guidelines and expectations to achieve business needs.
• Stays up to date with organizational best practices, processes, benchmarks, and industry trends; shares best practices within and across teams.
• Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning resource plans with business objectives.
• Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact.
• Oversees the operation of multiple units within a department by identifying member and operational needs; ensures the management of work assignment completion; translates business strategy into actionable business requirements; ensures products and/or services meet member requirements and expectations while aligning with organizational strategies.
• Gains cross-functional support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and fosters resolution of escalated issues.
• Communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources.
• Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.

Requirements

• Championing strategies and providing leadership for personnel to educate patients on relevant procedures, promoting effective communication, addressing patient questions/concerns, and serving as a role model to enhance patient cooperation;
• Refining and disseminating protocols for maintaining patient privacy and confidentiality;
• Directing the overall strategy, operations, and resolution of escalated patient questions/concerns for service recovery;
• Evaluating the effectiveness of procedures and processes for resolving and/or escalating equipment malfunctions, accidents, and/or unsafe conditions to appropriate personnel.

Qualifications

• Minimum three (3) years of experience managing operational or project budgets.
• Minimum three (3) years of experience in a leadership role with direct reports.
• Bachelor’s degree in Anatomy, Physiology, Biology, radiological science, Healthcare Administration, or a directly related field AND minimum six (6) years of experience in a directly related field OR Minimum nine (9) years of radiologic technology experience, or experience in a directly related field.

Skills and Abilities

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication Knowledge, Skills and Abilities
• (Functional)
• Acts with Compassion
• American College of Radiology (ACR) Accreditation/American Institute of Ultrasound in Medicine (AIUM)/State Regulations
• Computer Literacy
• Confidentiality
• Employee and Physician Safety
• Health Information Systems
• Interpersonal Skills
• Leverages Technology
• Radiology and Imaging Practice Knowledge
• Radiology and Imaging Regulation Knowledge
• Relationship Building
• Safety Management
• Service Focus
• Talent Management
• Written Communication