Director, R&D Data Science & Digital Health – Operations & Community Lead

About the role

We are seeking an experienced AI Literacy Operations Lead to oversee the operational backbone of Johnson & Johnson's global AI Literacy program. This role is responsible for program governance, operational planning, delivery management, stakeholder coordination, vendor oversight, budget management, and performance measurement across a large-scale enterprise ecosystem.

This position requires strong operational leadership, exceptional stakeholder management, and the ability to coordinate complex, cross-functional initiatives in a global environment. Key responsibilities include:

• Lead operational planning and execution of the enterprise AI Literacy strategy across multiple geographies and business functions.
• Develop and maintain scalable operating models, governance structures, processes, and delivery frameworks supporting AI Literacy initiatives.
• Manage the end-to-end delivery of virtual and in-person AI Literacy learning programs for approximately 15,000 employees globally.
• Coordinate schedules, timelines, resources, dependencies, and implementation activities across multiple workstreams.
• Manage external vendors, agencies, and contractors responsible for training delivery and operational support.
• Monitor vendor performance, contractual obligations, service levels, and delivery outcomes.
• Manage program budgets, forecasts, resource plans, and operational expenditures.
• Drive continuous improvement initiatives focused on operational efficiency, scalability, and cost effectiveness.
• Implement processes and controls that support sustainable growth of the AI Literacy program.
• Lead continuous improvement efforts through data-driven decision making and performance analysis.

Qualifications

• Master's degree, MBA, or equivalent advanced degree preferred.
• Minimum of 10 years of experience in operations, procurement consulting, transformation, or related leadership roles within healthcare, pharmaceutical, biotechnology, or life sciences industries.
• Proven experience leading large-scale global programs involving multiple stakeholders, vendors, and geographically distributed teams.
• Strong operational leadership capabilities, including governance, planning, budgeting, resource management, and process optimization.
• Demonstrated ability to manage complex initiatives across matrixed organizations.
• Strong presentation and communication skills, including the ability to influence senior leadership.
• Experience working with external partners, consulting firms, agencies, and service providers.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with AI, digital transformation, and capability-building programs is preferred.
• Proficiency in project and program management methodologies and operational excellence practices.

Preferred Skills

• The anticipated base pay range for this position is: $164,000.00 - $282,900.00