Director, Quality Training and Capability Development

About the role

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Responsibilities

• Define and continuously evolve the global Quality training strategy in alignment with enterprise priorities, Quality objectives, and regulatory requirements.
• Establish and maintain governance, processes, and controls to ensure compliant, effective, and inspection-ready training practices across the organization.
• Translate GxP and regulatory requirements into clear, scalable training standards and expectations that enable consistent execution globally.
• Lead the design and stewardship of learning programs that build capability, reinforce quality mindset, and strengthen accountability.
• Ensure effective deployment and sustainment of learning solutions through strong governance, change management, and leadership engagement.
• Partner across Quality, Regulatory, HR/L&D, Operations, and business teams to position training as a key enabler of quality excellence and risk reduction.
• Define and monitor metrics to assess training compliance, effectiveness, and capability progression; use insights to drive decisions and continuous improvement.
• Advance the Quality training ecosystem, including content lifecycle, delivery models, digital capabilities, and learner experience.
• Provide oversight for training-related inspection readiness, audit support, and remediation of identified gaps.
• Serve as a trusted advisor to senior leadership on training strategy, capability maturity, and quality culture.

Education and Experience

• Bachelor’s degree in a scientific, technical, education, organizational development, or related field; advanced degree preferred.
• Significant progressive experience in Quality, regulatory compliance, training, or related disciplines within a highly regulated medical technology, pharmaceutical, biotechnology, or healthcare environment.
• Strong knowledge of GxP requirements and compliant training practices within Quality systems.
• Proven experience leading global training strategies, governance models, or Quality learning processes.
• Demonstrated ability to set standards and drive consistent execution across complex, matrixed organizations.
• Experience partnering with senior leaders to translate business and compliance needs into scalable learning solutions.
• Strong analytical capability to assess training effectiveness and organizational impact using metrics and insights.
• Experience leading change and driving adoption of processes, systems, and behaviors at scale.
• Excellent communication and influencing skills across global and cross-functional stakeholders.

Knowledge and Skills

• Technical Competencies: Quality systems and compliant training governance; Training strategy and operating model design; Learning effectiveness and analytics; Continuous improvement and risk-based decision-making.
• Leadership Competencies: Enterprise mindset and strategic leadership; Influencing in a global, matrixed environment; Change leadership and organizational effectiveness; Decision-making, prioritization, and accountability; Talent and capability development.
• Behavioral Competencies: Collaborative and enterprise-oriented; Strong ownership and follow-through; Balances standardization with business needs.