Director, Quality

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

The Quality Director will be based in Austin, TX reporting to VP of Operations.

About the role

The Quality Director role will be responsible for developing, implementing and coordinating product quality assurance program(s) to prevent or eliminate defects in new or existing products through the development and management of people and processes.

What a typical day looks like

• Surveys and evaluates future and current vendors
• Prepares and implements QA Policies and Procedures
• Reviews discrepancy reports and implements corrective actions
• Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded
• Conducts presentations to staff as required
• Establishes QA aims and creates plan of action
• Discuss with top management personnel in formulating and establishing company policies, operating procedures and goals
• Evaluates content of reports from product assurance program department heads and confers with top management in formulating fiscal budget for product assurance program
• Confers with engineering about quality assurance of new products designed and manufactured

The experience we're looking to add to our team

• Typically requires a bachelor's degree in a related field or equivalent experience and training plus a minimum of 8 years of management experience. A Master's or MBA degree is preferred.
• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses. Must have knowledge of relevant regulatory standards and applicable regulations.
• Demonstrated skills in project management and ability to train others to lead projects. International travel may be required.
• Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Ability to work with mathematical concepts such as probability and statistical inference to practical situations.
• Ability to think strategically, define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.