Director, Project Manager, Debit Products

About the role

As a Director, Project Manager, Debit Products at Capital One, you would oversee PULSE's product lifecycle, enterprise portfolio governance, and portfolio risk across complex business and technology programs. The position oversees end-to-end portfolio management functions, including intake, prioritization, capacity planning, portfolio health monitoring, dependency management, and executive reporting. Ensures portfolio strategies align with business goals, operational capabilities, financial targets, and defined risk tolerance frameworks. Partners closely with PULSE leadership, product, technology, operations, compliance, legal, and risk stakeholders to drive consistent execution and alignment.

Responsibilities

• Strategic Leadership & Well Managed Oversight: Lead a multi-leveled team to drive complex Well Managed programs by providing strategic direction across all organizational towers.
• Risk & Control Management: Drive the oversight and management of all risk-related activities, including the prioritization and building of new controls to ensure a resilient business environment.
• Process Excellence & Documentation: Design and manage rigorous project plans to inventory and maintain L2 documentation, ensuring all processes are documented and current.
• Audit & Exam Lead: Serve as the primary point of contact for audits and exams, interfacing with Product Managers to manage events and documentation needs as they arise.
• Cross-Functional Partnership: Partner with Transaction Processing leaders to inventory current-state risks and events; establish internal and external forums to align the organization's "Well Managed" state with the Enterprise Payments Organization and GPN Leadership.
• Executive Influencing: Provide strategic thought partnership to the TP Leadership Team to influence critical investments and commitments.

Qualifications

• Exhibit outstanding influencing skills to drive prioritization of controls and investments across the TP Leadership Team.
• Demonstrate a proven track record of managing work in dynamic, complex environments, specifically regarding risk management and process documentation.
• Display a passion for coaching a team of associates to become subject matter experts aligned with specific technical towers and adopting best in class Capital One risk management practices.
• Have excellent communication skills essential for acting as the primary POC for audits and representing the organization in high-level forums with GPN and Enterprise partners.

Basic Qualifications

• Bachelor's Degree or Military experience
• At least 5 Years of Project Management experience
• At least 3 Years of People Management experience

Preferred Qualifications

• Masters / MBA degree
• At least 6 years of Project Management experience
• At least 4 years of People Management experience
• PMP, Lean, Agile or Six Sigma certification

Pay

• Houston, TX: $187,300 - $213,700 for Director, Project Management
• McLean, VA: $206,000 - $235,100 for Director, Project Management
• Plano, TX: $187,300 - $213,700 for Director, Project Management
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.