Director, Project Manager

About the role

As a critical leader at the intersection of account ownership and account production, you will serve as the driving force behind marketing, creative, content, and other integrated deliverables. You will collaborate with account leads and specialist stakeholders to establish delivery frameworks that strengthen client relationships and ensure project success. This role is client-facing, responsible for communicating timelines, project risks, and tactical requirements to support successful execution. You will manage complex project planning, staffing, and deadline management to ensure teams are adequately resourced and aligned with client expectations.

Responsibilities

• Strategic Delivery & Client Management
  • Manage the intersection of account ownership and production to ensure seamless delivery.
  • Act as the owner for timelines and brief needs, maintaining strong trust through consistent communication in collaboration with account leads.
  • Articulate strategic plans and consult with clients and internal leads to align deliverables such as designs, copy, and strategies with agreed-upon briefs.
  • Ensure all deliverables meet client goals, company standards, and specific quality requirements for integrated marketing, content, and creative deliverables.
• Operational Excellence & Execution
  • Contribute to the development of templated processes, including project kickoffs, scoping, resourcing, and contract management in collaboration with finance and agency leadership.
  • Support streamlining creative workflows, optimizing internal production pipelines, and refining handoff processes between creative, account teams, and clients.
  • Take ownership of project staffing and act as the gatekeeper of team priorities to ensure teams are never over-extended.
  • Implement consistent project management processes across multiple concurrent workstreams, ranging from digital and social to video and other integrated marketing assets.
  • Lead operational execution and manage scope change requests in collaboration with account leads to prevent project derailment.
• Financial & Performance Reporting
  • Manage project-specific budgets, develop detailed Statements of Work (SOWs), and navigate the budget-setting process in support of account lead negotiations.
  • Prepare and present project status reports, budget updates, and comprehensive retrospectives to internal and external stakeholders.
  • Ensure all project-specific impacts and coordination are based strictly on client goals and agreed-upon scope.

Requirements

• 7+ years of project management experience in an agency environment, with a proven track record of leading multiple concurrent, complex, and highly visible projects.
• Deep experience running diverse project types, including digital marketing, creative, and content deliverables.
• Ability to think on your toes and find resourceful solutions to problems without heavy oversight.
• Ability to develop new execution processes aligned with best practices in areas where they may not already exist.
• Bachelor's degree in a related field (or equivalent experience).
• Certification as a Project Management Professional (PMP) or CAPM is preferred.
• Exceptional ability to coordinate across functions and practices to deliver effective content marketing strategies that meet client business objectives.
• Ability to prioritize tasks and manage workflows across multiple time zones.
• Excellent communication, presentation, and negotiation skills.

About Highwire

Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.

At Highwire, we believe that storytelling fuels transformation. We foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion, and different abilities—can feel safe, celebrated, and worthy. Our commitment to diversity, inclusion, and belonging is foundational and embedded in our business and culture.

Our people-first culture is driven by four core values:

• Team Empowerment
• Growth Mindset
• Inclusion Always
• Fierce Distinction

Benefits

• Competitive salary with merit-based opportunities for growth.
• Flexible hybrid work model tailored to your schedule and lifestyle.
• Generous vacation policy, including extended summer and winter breaks.
• Early log-off on Fridays through our Empower Hours program.
• 401(k) plan with employer matching.
• Comprehensive medical, dental, and vision coverage, plus FSA options.
• Paid parental leave benefits.
• Commuter benefits.
• Annual Growth Mindset stipend for books, events, or learning experiences.
• Monthly technology reimbursement.
• Wellness benefit program for mental and physical health.
• 501c3 donation matching program.
• Mentorship and ongoing professional development opportunities.
• Monthly recognition and team celebrations.
• Employee referral and new business referral bonuses.
• Quarterly Highwire events and team gatherings.
• Dog-friendly office environment.
• A supportive, inclusive, and collaborative workplace where you can grow and do your best work.

Pay

The salary range for this position is $110,000 to $150,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data.

Schedule

• Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.
• Remote: Fully remote roles are available in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C.