Director, Project Management - Design Operations
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not create sections with filler like "commensurate with experience". Pay section: we have salary ranges per location. That's substantive. So include Pay section with maybe a
containing the ranges.
Benefits: there is a paragraph about benefits and incentive compensation. So include Benefits section.
Schedule: not present, so omit.
Skills: not explicit separate; but we could include under Requirements or maybe a Skills section if we extract from preferred qualifications (communication, collaboration, problem solving, influencing). But better to keep under Requirements.
We need to preserve all substantive info; not invent.
Let's parse the posting.
Intro paragraphs: "At Capital One, we’re building a leading information-based technology company.... Together, we are on a quest to change banking for good." That's about company mission. Then "As a Director Project Management at Capital One, you will create strategy and lead a team through high priority projects for the company...." That's role description. Then "We are currently seeking a Director, Project Management to join our Enterprise Platforms & Software Design (EPS.xd) Operations team...." etc. That's more detail.
We could combine into an "About the role" section with prose.
Then "What You’ll Do:" list of responsibilities. That's Responsibilities.
Then "Basic Qualifications" and "Preferred Qualifications". That's Requirements.
Then benefits paragraph: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan."
That's Benefits.
Pay: salary ranges per location.
We should not include "This role is expected to accept applications for a minimum of 5 business days." That's application instruction? It's about posting duration; maybe considered boilerplate? It's not about job content; but it's not explicitly listed as boilerplate to remove, but it's about application process. The instruction says remove application instructions. This line is about application period; could be considered application instruction. Safer to remove.
Also remove "No agencies please." That's application instruction.
Also remove EEO etc.
Now craft HTML.
Structure:
About the role
... (combined mission and role description)
Responsibilities
- Business & People Leadership: Responsible for developing operational strategy to address complex business challenges associated with a large, growing, design organization
- Advise and influence peers, design leaders, and business leaders on operational excellence that uplifts experience and business goals and imperatives
- Develop and manage a cross functional teams of design program managers, operations professionals, designers, and project resources within the design organization who are responsible for supporting design standards and practice management as well as portfolio management
- Standards & Practice Management: Accountable for adherence to and evolution of design standards and practice management, as well as delivery principles and processes
- Provide functional leadership to team members on topics such as human centered strategy, research, alignment, analysis, process improvement, and change management
- Serve as a resource and collaborator with product, engineering, and other cross-functional partners to collectively identify opportunities to improve products and experiences
- Advocate for the design process across the business as we continue to evolve our businesses
- Portfolio & Program Management: Partner with design leadership on initiatives to help the organization effectively scale impact
- Craft and execute operational strategy (i.e. allocation, resourcing, prioritization) to drive experience outcomes
- Using best practices, bring order to complex programs, monitor and maintain the organization’s portfolio(s), and drive large bodies of design work forward
- Develop and manage key metrics on impact of design and the health of experience teams, proactively identifying and solving for any gaps
- Partner with enterprise teams to build and implement human centered operational programs (i.e., Human Centered Design, Software Delivery Lifecycle, Global Learning & Development) for the benefit of the larger organization
But note that some lines are headings within the list (like "Business & People Leadership:" etc). We can keep them as part of the li text.
Now Requirements:
Requirements
Basic Qualifications
- Bachelor’s Degree or Military experience
- At least 8 years of project management experience
- At least 3 years of people management experience
Preferred Qualifications
- Masters / MBA degree
- 10+ years of project or program management of design deliverables and operations management
- 4+ years of people management experience
- 5+ years managing design teams
- 4+ years using and managing design tools
- 3+ years working with corporate teams
- Experience working directly with designers, researchers, and strategists
- Expertise in design development processes
- Expertise in understanding the PDLC/SDLC
- Expertise in design systems, design quality, and design measures
- PMP, Lean, Agile or Six Sigma certification
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
We could also combine into one Requirements section with subheadings but we used for bold headings. That's okay.
Now Benefits:
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Now Pay:
Pay
McLean, VA: $206,000 - $235,100 for Director, Project Management
New York, NY: $224,800 - $256,500 for Director, Project Management
Richmond, VA: $187,300 - $213,700 for Director, Project Management
San Francisco, CA: $224,800 - $256,500 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
We used
for line breaks; that's okay within . Could also use
but it's not a list of duties; it's location-based pay. Using with line breaks is fine.
Now About the role content: need to combine mission and role description without repeating job title. Let's craft a concise paragraph that includes all substantive info from intro paragraphs.
Intro: "At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good."
Then role description: "As a Director Project Management at Capital One, you will create strategy and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You lead important and exciting projects from day one, working alongside key stakeholders across the company. We are currently seeking a Director, Project Management to join our Enterprise Platforms & Software Design (EPS.xd) Operations team. You will think strategically about how teams work together and how systems and structures scale with a deep understanding of best practices in program management. In this role you will rely on your judgment to lead teams, while influencing cross-functional stakeholders, creating clarity, and maintaining a results-focused mindset to solve complex and ambiguous problems. While you will report directly to the Chief of Staff and Head of Operations for EPS.xd, this role partners directly with the VP of eData Design, serving as a trusted advisor and thought partner who will partner closely with executive leaders to drive and operationalize strategies. You will partner and work with the Chief of Staff offices for both eData Product and Tech daily, helping to drive and synchronize the eData business towards achieving its goals and objectives. You will be expected to be both a thought leader and effective executor. Success relies heavily on building authentic relationships with direct reports, peers, partners and leaders, as well as having familiarity with AI tools and application of these tools to enhance outcomes and drive efficiencies. The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you."
We can combine into one or two paragraphs. Use
for prose.
Now ensure we didn't include any boilerplate like "Capital One is an equal opportunity employer..." etc. We removed those.
Now output only HTML fragment.
Check for any repeated job title as heading: we didn't use
for Director, Project Management. Good.
Check for any list of duties/requirements/benefits: we used - for responsibilities, qualifications, benefits? Benefits we used
. Could also use
but it's okay.
Now ensure we
for prose. We must not create sections with filler like "commensurate with experience". Pay section: we have salary ranges per location. That's substantive. So include Pay section with maybe a
containing the ranges. Benefits: there is a paragraph about benefits and incentive compensation. So include Benefits section. Schedule: not present, so omit. Skills: not explicit separate; but we could include under Requirements or maybe a Skills section if we extract from preferred qualifications (communication, collaboration, problem solving, influencing). But better to keep under Requirements. We need to preserve all substantive info; not invent. Let's parse the posting. Intro paragraphs: "At Capital One, we’re building a leading information-based technology company.... Together, we are on a quest to change banking for good." That's about company mission. Then "As a Director Project Management at Capital One, you will create strategy and lead a team through high priority projects for the company...." That's role description. Then "We are currently seeking a Director, Project Management to join our Enterprise Platforms & Software Design (EPS.xd) Operations team...." etc. That's more detail. We could combine into an "About the role" section with prose. Then "What You’ll Do:" list of responsibilities. That's Responsibilities. Then "Basic Qualifications" and "Preferred Qualifications". That's Requirements. Then benefits paragraph: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." That's Benefits. Pay: salary ranges per location. We should not include "This role is expected to accept applications for a minimum of 5 business days." That's application instruction? It's about posting duration; maybe considered boilerplate? It's not about job content; but it's not explicitly listed as boilerplate to remove, but it's about application process. The instruction says remove application instructions. This line is about application period; could be considered application instruction. Safer to remove. Also remove "No agencies please." That's application instruction. Also remove EEO etc. Now craft HTML. Structure:
About the role
... (combined mission and role description)
Responsibilities
- Business & People Leadership: Responsible for developing operational strategy to address complex business challenges associated with a large, growing, design organization
- Advise and influence peers, design leaders, and business leaders on operational excellence that uplifts experience and business goals and imperatives
- Develop and manage a cross functional teams of design program managers, operations professionals, designers, and project resources within the design organization who are responsible for supporting design standards and practice management as well as portfolio management
- Standards & Practice Management: Accountable for adherence to and evolution of design standards and practice management, as well as delivery principles and processes
- Provide functional leadership to team members on topics such as human centered strategy, research, alignment, analysis, process improvement, and change management
- Serve as a resource and collaborator with product, engineering, and other cross-functional partners to collectively identify opportunities to improve products and experiences
- Advocate for the design process across the business as we continue to evolve our businesses
- Portfolio & Program Management: Partner with design leadership on initiatives to help the organization effectively scale impact
- Craft and execute operational strategy (i.e. allocation, resourcing, prioritization) to drive experience outcomes
- Using best practices, bring order to complex programs, monitor and maintain the organization’s portfolio(s), and drive large bodies of design work forward
- Develop and manage key metrics on impact of design and the health of experience teams, proactively identifying and solving for any gaps
- Partner with enterprise teams to build and implement human centered operational programs (i.e., Human Centered Design, Software Delivery Lifecycle, Global Learning & Development) for the benefit of the larger organization
Requirements
Basic Qualifications
- Bachelor’s Degree or Military experience
- At least 8 years of project management experience
- At least 3 years of people management experience
Preferred Qualifications
- Masters / MBA degree
- 10+ years of project or program management of design deliverables and operations management
- 4+ years of people management experience
- 5+ years managing design teams
- 4+ years using and managing design tools
- 3+ years working with corporate teams
- Experience working directly with designers, researchers, and strategists
- Expertise in design development processes
- Expertise in understanding the PDLC/SDLC
- Expertise in design systems, design quality, and design measures
- PMP, Lean, Agile or Six Sigma certification
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
for bold headings. That's okay. Now Benefits:
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Now Pay:Pay
McLean, VA: $206,000 - $235,100 for Director, Project Management
New York, NY: $224,800 - $256,500 for Director, Project Management
Richmond, VA: $187,300 - $213,700 for Director, Project Management
San Francisco, CA: $224,800 - $256,500 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
for line breaks; that's okay within
. Could also use
- but it's not a list of duties; it's location-based pay. Using
- for responsibilities, qualifications, benefits? Benefits we used
. Could also use
- but it's okay.
Now ensure we
with line breaks is fine. Now About the role content: need to combine mission and role description without repeating job title. Let's craft a concise paragraph that includes all substantive info from intro paragraphs. Intro: "At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good." Then role description: "As a Director Project Management at Capital One, you will create strategy and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line. You lead important and exciting projects from day one, working alongside key stakeholders across the company. We are currently seeking a Director, Project Management to join our Enterprise Platforms & Software Design (EPS.xd) Operations team. You will think strategically about how teams work together and how systems and structures scale with a deep understanding of best practices in program management. In this role you will rely on your judgment to lead teams, while influencing cross-functional stakeholders, creating clarity, and maintaining a results-focused mindset to solve complex and ambiguous problems. While you will report directly to the Chief of Staff and Head of Operations for EPS.xd, this role partners directly with the VP of eData Design, serving as a trusted advisor and thought partner who will partner closely with executive leaders to drive and operationalize strategies. You will partner and work with the Chief of Staff offices for both eData Product and Tech daily, helping to drive and synchronize the eData business towards achieving its goals and objectives. You will be expected to be both a thought leader and effective executor. Success relies heavily on building authentic relationships with direct reports, peers, partners and leaders, as well as having familiarity with AI tools and application of these tools to enhance outcomes and drive efficiencies. The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity, and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you." We can combine into one or two paragraphs. Use
for prose. Now ensure we didn't include any boilerplate like "Capital One is an equal opportunity employer..." etc. We removed those. Now output only HTML fragment. Check for any repeated job title as heading: we didn't use