Director Project Delivery

Overview

We are seeking an experienced Delivery Director to lead and oversee the successful delivery of a portfolio of insurance transformation programmes. This is a senior leadership role responsible for ensuring the successful execution of complex client engagements, maintaining strong executive-level relationships, driving commercial performance, and developing high-performing delivery teams.

What you’ll do

• Lead and oversee a portfolio of client engagements, ensuring successful delivery against agreed scope, timelines, budgets, and quality standards.
• Provide executive-level leadership and governance across complex transformation programmes and strategic client accounts.
• Act as the senior escalation point for delivery, operational, commercial, and client issues, ensuring effective resolution and risk mitigation.
• Build trusted relationships with client executives and senior stakeholders, becoming a recognised advisor and delivery partner.
• Drive delivery excellence through effective governance, reporting, forecasting, resource management, and performance monitoring.
• Partner with commercial and sales teams to support bids, proposals, mobilisation activities, and account growth opportunities.
• Monitor portfolio financial performance, including revenue, margin, utilisation, forecasting, and commercial outcomes.
• Ensure effective collaboration across consulting, business analysis, technical analysis, quality assurance, PMO, and delivery functions.
• Identify opportunities to improve delivery capability, operational efficiency, and client value across the organisation.
• Contribute to the development of delivery standards, methodologies, and best practices.
• Support the development, mentoring, and growth of delivery leaders and consulting talent across the business.
• Contribute to Alchemy’s strategic growth objectives as part of the senior leadership community.

What we’re looking for

• Significant experience delivering Guidewire (or similar relevant platforms) implementations or programmes within the insurance industry.
• Strong commercial acumen with experience managing revenue, margin, forecasting, and delivery performance, specifically with fixed-price and outcome-based programme experience.
• Experience of negotiating and managing complex contractual engagements with clients.
• Prominent track record of managing multiple concurrent client engagements and delivery portfolios.
• Experience leading geographically distributed or global delivery teams.
• Strong understanding of programme delivery, governance, risk management, resource planning, and change management.
• Able to operate strategically while maintaining oversight of delivery execution.
• A strong leadership presence with the ability to drive accountability, collaboration, and high performance.

Desired

• Experience with DuckCreek, Majesco, EIS, Sapiens or similar relevant platforms.
• Experience within London Market or Specialty Insurance.
• Experience supporting business development activities, proposals, and client growth initiatives.