Director - Program & Project Management
Role Description
The Senior Project Manager partners closely with Product Owners, Salesforce Architects, developers' integration teams, data teams, and business stakeholders to drive delivery of projects spanning CRM, Salesforce, eCRM1FD, data platforms, Snowflake, CDH, AI capabilities, AskCDH Agentforce, and enterprise integrations.
About the Role
8 to 12 years of experience in enterprise project management, technology delivery, or program execution roles. This role operates within established Corporate Systems governance processes ensuring alignment with intake, prioritization, Clarity Jira release management, and FARM compliance requirements.
Responsibilities
- Strong experience managing enterprise technology projects, Salesforce data platforms, or enterprise applications.
- Proven experience working within structured governance environments, Clarity Jira SDLC release management, and FARM compliance.
- Experience coordinating cross-functional teams across business, technology, data, and integration domains.
- Familiarity with CRM platforms, Salesforce, and related business processes.
- Experience managing projects with integration components, APIs, middleware, enterprise data platforms.
- Strong understanding of project lifecycle management, Agile delivery, and release coordination.
- Experience managing project risk, dependencies, and stakeholder expectations.
- Strong communication and executive presentation skills.
- Experience within Corporate Systems or Sales Technology organizations.
- Familiarity with Snowflake or enterprise data platforms.
- Experience supporting AIML or data-driven transformation initiatives, eg AskCDH Agentforce.
- Experience with FARM governance compliance processes and release approval workflows.
- Experience managing Salesforce enhancements programs, Service Cloud integrations.
- Experience working with external vendors and system integration partners.
- Project Delivery Execution, Intake Prioritization, Governance, Program Tracking, Reporting, Financial Alignment.
- Release Management, FARM Compliance, Cross-Platform Delivery, Salesforce CDH AI Integrations.
- Stakeholder Management, Collaboration, Continuous Improvement, Process Optimization.
Requirements
PMP, Agile, or SAFe certification.
Qualifications
Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance, and internal equity.
Benefits
- Comprehensive Medical Plan
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
Pay
Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance, and internal equity.
Schedule
Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance, and internal equity.