Director, Program Management

Job Summary

As the Director of Program Management for Securitas Technology, you will be responsible for taking full delivery accountability of multi-geo teams delivering electronic security integration programs valued between $5M to $50M. You will manage these programs, track key metrics, mitigate risks, develop long-term client relationships, oversee financials, and devise approaches for incremental margin improvement.

Responsibilities

• Taking full delivery accountability of multi-geo team delivering $5M to $50M electronic security integration programs, with ultimate ownership for profitability and customer satisfaction.
• Manage programs, supported by a team of program managers. Track key quality, delivery, and financial metrics; report the same to executive management.
• Track, flag, and mitigate program risks.
• Develop and sustain long-term powerful client relationships, and ensure customer satisfaction.
• Oversee and verify contract performance.
• Manage project financials and revenue recognition, with full accountability for profitability.
• Devise and execute approach for incremental margin improvement for running programs.
• For new deals, define delivery model, delivery plan, governance plan, and identify all potential risks and mitigation. Shape the program business case.

Requirements

• Minimum 7-10 years of work experience in Construction Project / Program Management or Delivery Management, managing a team of at least 80 – 100 resources.
• Deep experience in electronic security integration.
• Demonstrate accountability in a multi-stakeholder environment, navigate stakeholders, and deliver results.
• Strong understanding of financials, profitability, and cash flow.

Leadership Behaviors

• Deliver client value.
• Execute with urgency.
• Hold self and others accountable for results.
• Develop and support employees and team.
• Demonstrate trust and respect.