Director, Production Technology (Ballpark)

About the role

The Director, Production Technology (Ballpark) is responsible for the strategic leadership, design, operation, and continuous improvement of all broadcasts, audio-visual, control room, scoreboard, digital signage, and live event production systems for a newly developed professional sports ballpark.

Responsibilities

• Develop long-term technology roadmaps aligned with venue growth and fan experience goals.
• Lead the planning, implementation, and operation of all ballpark production technology systems.
• Oversee control room operations, IPTV, LED displays, ribbon boards, audio systems, replay systems, broadcast infrastructure, and digital signage.
• Serve as the primary liaison with MLB broadcast partners, production vendors, integrators, and touring event productions.
• Ensure venue production systems remain current with industry standards and emerging technologies.
• Direct all technical aspects of baseball games, concerts, and special events.
• Manage live event workflows including switching, replay, graphics, audio, camera operations, communications, and content playback.
• Cook up technical execution with entertainment, marketing, sponsorship, and operations teams.
• Support television, streaming, radio, and in-house productions.
• Ensure seamless execution of all event-related production elements.
• Oversee maintenance, troubleshooting, and optimization of production technology systems.
• Manage broadcast IP workflows, networking, signal distribution, fiber infrastructure, and venue-wide AV integration.
• Cook up preventative maintenance programs and lifecycle replacement planning.
• Develop technical standards, documentation, operating procedures, and disaster recovery protocols.
• Partner with IT and cybersecurity teams to ensure secure and resilient operations.
• Recruit, train, schedule, and supervise full-time staff, part-time crew, freelancers, and union labor as applicable.
• Build a collaborative, service-oriented production culture focused on innovation and operational excellence.
• Manage vendor relationships, contractor performance, and technical partnerships.
• Lead cross-functional communication between technical teams and venue stakeholders.
• Develop and manage annual operating and capital budgets for production technology.
• Oversee procurement, installation, commissioning, and integration of new systems and upgrades.
• Evaluate vendor proposals, negotiate contracts, and manage project timelines.
• Monitor inventory, asset management, and equipment utilization.
• Support emergency response planning and business continuity operations.

Qualifications/Requirements

• 7–10+ years of progressively responsible experience in live sports, broadcast engineering, stadium operations, or large-scale event production.
• Experience leading production technology operations within professional sports venues, arenas, theaters, broadcast facilities, or similarly complex live event environments; experience opening a new venue or arena is strongly preferred.
• Strong working knowledge of:
  • Broadcast and control room systems
  • Large-format LED displays and video technologies
  • Live audio systems and venue acoustics
  • Replay, graphics, and content delivery systems
  • IP-based broadcast infrastructure (SMPTE 2110 experience preferred)
  • Fiber transport, signal routing, and distribution systems
  • Production intercom and communications systems
• Proven experience leading technical teams and managing complex live-event operations across audio, video, lighting, rigging, event presentation, and production staffing.
• Strong project management, organizational, problem-solving, and communication skills.
• Ability to thrive in a fast-paced, high-pressure live event environment and effectively manage multiple priorities simultaneously.
• Must have a valid driver's license with a safe and verifiable driving record. Willing and able to work a non-traditional schedule, including nights, weekends, holidays, and extended hours during games, concerts, and special events.
• Willing and able to be exposed to loud noise, heights, production equipment, and other conditions commonly associated with live event environments.
• Willing and able to lift, carry, and move technical equipment up to 25 pounds as needed.
• Bachelor's degree in Broadcast Engineering, Production Technology, Audio Engineering, Media Production, Information Technology, or a related field preferred.
• Experience supporting professional baseball, professional sports, or major league event operations preferred.
• Familiarity with industry-leading production and broadcast technologies, including Daktronics, Ross Video, Evertz, EVS, Lawo, Cisco, or comparable platforms.
• Relevant technical certifications such as CTS, PMP, SBE, or similar credentials preferred.
• Experience with cloud-based broadcast systems, remote production workflows, and AI-assisted production technologies preferred.