Director Production Operations

Job Summary

Skillshot Media is hiring a Director of Production Operations to lead operations and engineering across esports live streams, live broadcasts, original content, and post-production at our Uptown Atlanta studio.

About the role

You will partner closely with the Executive Producer, Head of Production, Engineer In-Charge, and COO to scope shows, standardize workflows, and ensure our facilities and teams deliver flawless, on-time productions.

Essential Duties And Responsibilities

• Drive department-wide communication workflows; ensure tech, show producers, and operations receive timely information
• Coordinate technical infrastructure and plans: video/audio, transmission, set/stage prep, comms, budgets, personnel requirements, set layouts, camera plots, and seating charts
• Manage vendor relationships and production accounts; coordinate receiving, payment, and paperwork under EP guidance
• Oversee shipping and receiving for digital and physical assets; maintain organized delivery and file management for all parties
• Set and enforce production department deadlines and cross-department milestones
• Maintain systems and processes for tournament integrity across all esports events
• Oversee custom server builds per title; coordinate game client needs with responsible parties
• Act as the first point of contact for crew needs when a production manager/coordinator is not assigned
• Schedule, manage, and lead production meetings internally and externally when a PM/PC is not assigned
• Ensure production team follow-through; coordinate needs between production and other departments
• Co-own purchasing for production with the Executive Producer and the Facility Engineer in charge
• Develop and enforce technical operational policies and procedures; generate performance and issue reports for operations, engineering, and production
• Maintain active logs of system errors/issues/defects; submit updates to EP and/or Head of Production every 30–60 days or as needed
• Proactively communicate issues to operations, engineering, production management, and ownership, including reasonable solutions

Key Success Indicators

• Deep understanding of broadcasting, production operations, and crew management
• Strong knowledge of current esports trends and general gaming
• Proficient with Google Workspace (Gmail, Sheets, Docs, Tasks, Keep); familiarity with DWG/CAD tools a plus
• Exceptional organization, time management, and cross-functional collaboration (Sales, Production, Finance)
• Skilled in planning workflows for crew management and file organization
• Excellent verbal and written communication
• Able to manage highly visible leaders and lead small teams within a production environment
• Calm and decisive under pressure, especially during live broadcasts