Director, Product Management, Servicing Strategy
About the Team
Join the Servicing Strategy Agent Experiences and Insight Product Team. We are the driving force behind the tools that empower our frontline. Our team defines and builds the critical agent experiences that directly impact and improve our customers' lives every single day. We are currently undergoing an exciting transformation, revolutionizing the way we work by integrating cutting-edge technologies and innovative, human-centric designs.
Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
- Bachelor's degree in any field
- At least 5 years of Product Management experience
Preferred Qualifications
- Experience translating business strategy and analysis into consumer facing digital products
Pay
Chicago, IL: $209,500 - $239,100 for Director, Product Management
McLean, VA: $230,400 - $263,000 for Director, Product Management
New York, NY: $251,400 - $286,900 for Director, Product Management
Richmond, VA: $209,500 - $239,100 for Director, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.