Director, Product Management (Remote, US)

About the role

You own the strategy, roadmap, and business outcomes for NMI's Account-to-Account (A2A) bank payment capabilities. This is a player-coach role. You will set direction, lead a small but impactful team of PMs and Designers, and stay deeply hands-on—writing requirements, joining customer calls, negotiating with partners, and making the hard product calls when needed.

Responsibilities

• Define the business case and go-to-market strategy for each money movement capability with clear revenue targets, margin expectations, and partner adoption metrics
• Build and manage a product P&L for the money movement value stream; review quarterly with Finance and report outcomes to CPO
• Lead bank, ODFI/RDFI, and payment network relationships (Nacha, The Clearing House, FedNow Service, etc.) in partnership with Business Development
• Partner with Engineering leadership on ledger, settlement, reconciliation, and fraud/risk architecture for A2A rails
• Establish fraud, compliance, risk and operational frameworks for A2A products in collaboration with Legal, Compliance, Risk and Payment Ops
• Champion A2A capabilities internally and externally, building awareness and advocacy across Sales, Partner Success, and peer product teams to drive cross-functional alignment and surface new use cases
• Build, manage, and develop a team of PMs and Designers: set OKRs, maintain growth plans, run performance management
• Represent A2A externally: customer workshops, sales calls, industry conferences, and written thought leadership
• Contribute to NMI product culture: share market insights, mentor PMs across value streams, participate in hiring and onboarding

Requirements

8+ years in product management with at least 5 years in payments or financial services
Hands-on experience owning A2A payment products—ACH, RTP, FedNow, push-to-card, or open banking—not just card processing. You understand the rails, the rules, and the risks.
Demonstrated track record of building and growing revenue-generating payment products: defining pricing, owning a product P&L, and driving partner GTM execution
3+ years managing a team of PMs, with a track record of developing talent and raising the bar
Experience leading and scaling geographically distributed teams in a fast-paced, high-performance business unit
Experience leading product through a corporate acquisition, including integration strategy, platform consolidation, and team culture alignment
Player/coach mentality: you write the strategy doc and still review the acceptance criteria. You don't disappear into leadership abstraction
Strong commercial instincts—you connect every product decision to revenue impact, partner growth, merchant volume, and customer satisfaction
Deep experience working directly with customers, defining personas, jobs to be done, and creating customer feedback loops
Experience partnering directly with Engineering on payment system architecture: ledgers, settlement, reconciliation, return handling, and exception processing
Proven use of data-driven insights to quickly identify key performance drivers and inform prioritization
Exceptional execution skills with a bias towards action, rapidly anticipating and adapting to shifting priorities
Fluent with AI tools for product work—you use them daily and expect your team to do the same
Exceptional communicator: you can present a three-year vision to the CPO and explain ACH return codes to a new partner in the same day
Proven ability to operate in ambiguity and build structure where none exists

Qualifications

Preferred Qualifications
Experience with open banking platforms (Plaid, MX, Finicity, or similar)
Nacha Accredited ACH Professional (AAP) or equivalent knowledge of ACH operating rules and Reg-E requirements
Experience with cross-border money movement or FXSaaS or B2B embedded finance background
MBA or equivalent experience in high-growth fintech