Director, Product Management (Enterprise Connectivity)

Responsibilities

• Own the roadmap and vision for Workato's connectivity platform — spanning connectors to SaaS apps, cloud platforms, databases, and legacy and on-premises systems, as well as the platform extensions that expand their functional reach: Data Tables, Decision Models, EDI, RPA, and MFT — while staying closely engaged in execution, problem-solving, and process improvement alongside the team.
• Lead and develop a team of PMs is central to the role, providing the structure and direction that allows both the team and the product area to scale.
• Define and own the vision and strategy for Workato's connectivity platform — with connectors at the core, and platform extensions (Data Tables, Decision Models, EDI, RPA, MFT) expanding their reach.
• Maintain roadmap alignment with engineering, sales, and customer success to ensure consistent prioritization and successful delivery.
• Take an active role in identifying and resolving execution bottlenecks — improving processes, clarifying ownership, and ensuring the team has what it needs to deliver.
• Lead product launches end-to-end, from internal enablement through customer adoption, coordinating across functions to ensure consistent and well-executed rollouts.
• Shape the team's portfolio structure and ownership model to ensure full coverage across a wide product surface, while continuously hiring, mentoring, and developing PM talent.
• Actively drive the team's adoption of AI tools as part of day-to-day product development practice.
• Define and monitor key performance indicators (KPIs) and metrics around connector adoption, usage, customer satisfaction, performance, and reliability.
• Establish and maintain the team's operating rhythm — prioritization cycles, reviews, and progress reporting — ensuring consistent execution across a broad product scope.
• Actively engage with enterprise customers, prospects, and partners to understand their integration use cases, needs, and expectations.
• Represent enterprise connectivity capabilities and strategy in customer briefings, industry conferences, and analyst discussions.

Qualifications / Experience / Technical Skills

• 12+ years of Product Management experience, with a focus on integration, connectors, APIs, or enterprise platforms.
• Minimum 3 years in a senior product leadership role (Group PM or Director), with experience managing teams of varying seniority — knowing when to provide close guidance and when to extend autonomy.
• Proven experience building and scaling connector or integration products at leading SaaS/cloud companies or integration providers (e.g., MuleSoft, Boomi, Informatica, Zapier, Fivetran, Salesforce, ServiceNow).
• Strong familiarity with cloud integration patterns, connector architectures, API standards (REST, SOAP, OData, GraphQL), and event-driven and messaging patterns (webhooks, event streaming, CDC).
• Deep knowledge of the SaaS/cloud ecosystem and common SaaS business applications (CRM, ERP, HR, ITSM).
• Familiarity with one or more platform extension domains — RPA, EDI, MFT, or similar — is a plus.
• Experience collaborating with engineering on complex technical decisions around platform architecture and system design.
• Track record of successful product launches, customer adoption, and measurable market impact.
• Practical experience building AI-powered product capabilities — including AI-assisted integrations, automated connector creation, and generative AI features.

Soft Skills / Personal Characteristics

• Focused on building the team's proficiency with AI tools and workflows as a standard part of day-to-day product development practice.
• Experienced working in fast-paced, high-growth environments — comfortable improving processes on the fly and driving clarity through ambiguity.