Jobs · Information Technology · North Carolina

Director, IT Product Management

Fidelity Investments · Durham, NC · 1 wk ago
On-siteInformation TechnologyFull-time

Responsibilities

  • Strategy
    • Lead product opportunity discovery through user research, competitive analysis, and alternatives assessment.
    • Define product vision, features and capabilities aligned to the broader product area strategy.
    • Run structured experiments and build prototypes to test hypotheses, validate product-market fit, and track outcomes before committing to full investment.
  • Planning and Prioritization
    • Own and actively lead the feature-level roadmap, making explicit tradeoffs across product and technical areas.
    • Analyze users, customers, and business goals to produce clear requirements and well-defined acceptance criteria.
    • Run the intake process for new work requests including prioritization decisions.
  • Execution
    • Work with engineering leads to refine the product backlog and translate it into an actionable engineering backlog.
    • Serve as a decision-maker and escalation point throughout the development cycle to maintain delivery momentum.
    • Drive product launches and adoption including stakeholder communications.
    • Continuously assess product-market fit and evolve the product based on quantitative and qualitative signals.
    • Lead the full product lifecycle — from launch through rationalization or decommission.
  • People and Team Practices
    • Coach, mentor and recognize team members to create an inspiring culture.
    • Identify and advocate for team process improvements to increase delivery efficiency and reduce friction.

    Requirements

    • 10+ years successfully delivering software products.
    • At least 2 years in a technical product management or platform leadership role.
    • Consistent track record of defining and delivering a roadmap with different priorities across multiple partners.
    • Experience writing clear, developer-ready requirements, acceptance criteria, and user stories.
    • Strong analytical abilities — comfort with data, metrics, and structured experimentation.
    • Excellent written and verbal communication skills; able to translate technical concepts for business audiences and vice versa.
    • Ability to build positive relationships and influence engineering, architecture, and business teams.

    Preferred Experience

    • Experience with a variety of types of middleware platforms.
    • Experience with platform tooling and developer experience design.
    • Experience working in a regulated industry (financial services, healthcare, etc.) with compliance and governance requirements.

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