Director, Product Design

About the role

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

What You’ll Do

• Lead and grow a high-performing team of product designers
• Own product vision and design direction across critical product areas
• Partner with product and engineering to shape strategy and deliver customer impact
• Stay close to customers and use their feedback to guide product decisions
• Jump into the work when needed to unblock teams and accelerate progress
• Create clarity, raise quality, and help teams ship faster
• Raise the bar for product thinking, interaction design, systems thinking, and craft
• Coach designers through clear feedback, high standards, and strong mentorship
• Help define how design works in an AI-native world
• Build strong partnerships across product, engineering, data, and design

What You Need

• Experience leading and developing high-performing product design teams
• Strong product judgment, design craft, and systems thinking
• Track record of shipping products with meaningful customer and business impact
• Deep customer empathy and comfort operating in ambiguity
• Able to influence across functions and develop exceptional talent
• Curiosity that borders obsession over how AI changes the nature software and how we work

Nice to Haves

• Founder or early-stage startup experience
• Experience designing AI-native, automation, or agentic systems
• Experience building workflow or operations tooling
• Experience leading managers or multi-layered teams
• Comfort working closely with technical teams on implementation details