Director, Product Communications and Special Projects

Location: Remote – US-based candidates only, no visa sponsorship available

Compensation: $120,000 – $150,000 annually

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a mission-driven environment.

Responsibilities

• Design and own the communications architecture across the Product team
• Shape the leadership cadence and focus on high-leverage problems
• Reimagine town halls, all-hands, and QBRs for engagement and alignment
• Facilitate quarterly ceremonies that surface dependencies and trade-offs
• Manage and develop a junior team member for deck and communication support
• Draft internal communications that maintain a consistent narrative
• Lead cross-cutting initiatives that span functional lines

Qualifications

• 8-10+ years in high-growth environments, with 5+ years in managerial roles (Strategy, Operations, Chief of Staff, etc.)
• Experience designing organizational operating rhythms for alignment
• Exceptional skills in creating compelling decks and narratives
• Proficient in navigating matrixed, cross-functional environments
• Demonstrated ability in managing and developing team members
• Background in K-12 education or familiarity with the American education system preferred
• Undergraduate degree required; MBA/advanced degree preferred

Benefits

• Develop leadership communication skills
• Gain experience in a complex, matrixed organization
• Opportunities to innovate organizational processes
• Engage with senior leaders on strategic decision-making
• Work in a high-growth, dynamic environment