Director, Process Improvement

For our client, we are seeking a Director, Process Improvement to join the team of a leader in the Healthcare space. This leader will shape process improvement efforts that strengthen operational performance, streamline workflows, and support business transformation across a Medicare Advantage environment. The role will partner closely with senior leaders to identify inefficiencies, redesign core processes, and translate strategic goals into measurable operational outcomes. You will also help build a high-performing team focused on continuous improvement, service quality, and scalable execution. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $149,882 – $224,823 annually Responsibilities Identify and mitigate operational inefficiencies within the organization Lead redesign initiatives to improve efficiency and service performance Implement processes that simplify workflows and enhance outcomes Guide strategic initiatives aligned with business transformation goals Partner with leaders to evaluate and optimize operational models Set performance metrics to measure initiative impact Build and mentor a high-performing process improvement team Qualifications 7+ years of experience in healthcare operations or business transformation leadership 5+ years leading large-scale cross-functional initiatives in managed care environments Proven ability to develop business cases and transformation roadmaps Expertise in Lean, Six Sigma, or Agile methodologies Strong background in performance metrics and operational dashboards Knowledge of value-based care and provider performance management models Benefits Opportunity to lead and influence organizational change Collaboration with senior business leaders Professional development and mentoring for team growth Engagement in impactful healthcare operational projects Work in a dynamic and evolving Medicare Advantage environment Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.