Director PMO - Shared Technologies & Platforms

About the role

The Director, PMO Shared Technologies & Platforms leads a centralized enterprise Program Management function across core technology domains such as Infrastructure, Architecture, Cybersecurity, Shared Platforms (AI, Data & Analytics, Interoperability), and Operational Excellence (Quality Engineering, Site Reliability, Simplification, Productivity).

Responsibilities

• Reinforce standardization of delivery governance, tooling, and execution practices across technical and cross-functional environments.
• Enable scalable, secure, and high-performing platforms.
• Unify PMO capabilities into a cohesive model that enhances delivery consistency, transparency, and risk management.
• Lead and deliver complex programs by assembling high-performing teams, allocating resources, and ensuring projects are completed on time and within budget.
• Build strong stakeholder partnerships, actively manage risks, and apply a range of delivery methodologies (PMI, SAFe, Agile, LPM).
• Oversee program interdependencies and define execution strategies that drive long-term business value.
• Provide Oversight Across Infrastructure (network, compute engineering), Architecture and workflow, Service management, Cybersecurity, M&A technology integrations, Platforms (AI, data & analytics, interoperability), Operational excellence (quality engineering, SRE, simplification, productivity).
• Manage cross-program dependencies to ensure aligned, predictable delivery.
• Define and reinforce tooling strategy across shared technologies, promote an AI-first approach within the PMO, integrate PPM, Agile, DevOps, and operational toolsets, enforce data governance, KPIs, and reporting to enable real-time insights.
• Deliver executive-level reporting and portfolio transparency, provide insight into capacity, financials, risks, dependencies, and performance, proactively escalate and mitigate risks affecting stability, scalability, or compliance.
• Partner with engineering, cybersecurity, platform/data teams, finance, and technology operations to drive adoption of governance standards, tooling, and disciplined delivery practices.
• Lead and develop large, diverse teams (employees and contractors), demonstrate strong leadership and emotional intelligence, build capabilities aligned to modern engineering and platform delivery models.

Requirements

• Master of Science in Engineering, Computer Science, AI, Data Science, or a related technical or scientific field.
• 8 + years of leadership experience in a medium to large corporate technical environment, with oversight across diverse technical platforms including AI, Data & Analytics, and technology operations.
• 2 + years experience supporting AI initiatives.

Preferred Qualifications

• Experience working with teams that support architecture, infrastructure, cloud, service, API, Storage, Cybersecurity.
• 5+ years of experience in program and project management.
• Experience in the Healthcare Insurance industry.
• Working knowledge of ServiceNow, Jira, Jira Align, ADO.
• Experience with Six Sigma and/or Project Management Institute certification.
• Agile/SAFe certification.

Additional Information

This position follows a Hybrid work style (3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C.; Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC. Scheduled Weekly Hours 40.

Pay Range

$168,000 - $231,000 per year.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.