Director, People

Key Responsibilities

• Serve as the primary point of contact for employee relations matters, including workplace concerns, investigations, conflict resolution, performance management, and corrective action.
• Partner with managers to address employee issues consistently, fairly, and in compliance with company policies and applicable employment laws.
• Conduct workplace investigations and recommend appropriate resolutions.
• Ensure consistent application of company policies and employment practices across the U.S. employee population.
• Support leave administration, accommodations, wage and hour compliance, and other statutory employment obligations.
• Promote a positive and inclusive workplace culture while minimizing organizational risk.
• Partner with and legal counsel as needed on complex employee relations matters and employment law issues.

Coaching & Development

• Coach and advise managers on effective leadership practices, employee engagement, performance management, and talent development.
• Provide guidance on employee performance issues, feedback conversations, career development, and succession planning.
• Cook and administer annual performance review processes, ensuring timely completion, manager readiness, and employee participation.
• Support managers through organizational change, team dynamics, and workforce challenges.
• Partner with business leaders to strengthen management capabilities and build high-performing teams.
• Promote consistent leadership practices that align with company values, policies, and business objectives.
• Support the development of a strong manager pipeline through ongoing coaching and development initiatives.

Global People Programs & Initiatives

• Support confidential strategic business initiatives by assessing organizational impacts, preparing leaders for change, and ensuring workforce planning, employee communications, and people processes are effectively managed during periods of organizational evolution.
• Partner closely with the Senior Director, People to support the successful rollout and adoption of global People policies, programs, and best practices across the U.S. employee population.
• Support the administration of 360-degree feedback programs, including communications, manager guidance, and follow-up activities.
• Assist with employee engagement surveys, driving participation, analyzing results, and partnering with leaders on action planning and follow-through.
• Support employee recognition programs that reinforce company values and foster a culture of appreciation and engagement.
• Support the planning and execution of leadership development programs, learning initiatives, and manager capability-building efforts.

People Operations

• Work with the Global People Team to continuously improve HR processes and procedures to enhance the employee experience and operational effectiveness.
• Support reporting and workforce data needs for business leaders and executive management.
• Ensure employee data integrity and compliance with recordkeeping requirements.

Compliance & Employment Practices

• Monitor and interpret federal, state, and local employment laws to ensure compliance across U.S. operations.
• Review, maintain, and update employee policies, procedures, and handbook content as needed.
• Ensure compliance with leave administration, accommodations, wage and hour requirements, and other statutory employment obligations.
• Maintain appropriate HR controls, documentation practices, and confidentiality standards.
• Support audits and compliance reviews as required.