Director, Operations | Full Time Regular | Dayshift | Outpatient

About Us

St. Helena Hospital, located in one of the most beautiful regions in the United States, was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department, and medical offices with centers of excellence in specialty care, including the Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center, and Behavioral Health units. Situated in the heart of Napa Valley, St. Helena offers an unsurpassed quality of life with outdoor adventures, luxurious spas, popular restaurants, and easy access to San Francisco or the coast.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven by the mission of living God's love by inspiring health, wholeness, and hope.

About the Role

Directs outpatient operations to ensure the provision of high-quality, cost-effective medical services. Oversees overall clinical, quality, administrative, and fiscal aspects of the organization. Provides leadership and oversight of Clinical Service Managers and/or senior-level clinical professional staff. Identifies and resolves technical, operational, and organizational problems. Supervises and directs the activities of assigned personnel utilizing professional and supervisory discretion and independent judgment.

Responsibilities

• Works with the site medical expense team to provide direction for actions to control targeted costs for inpatient and outpatient services.
• Conducts regular agenda-driven meetings with staff to address issues, concerns, and communicate the mission of the organization.
• Directs, organizes, and plans the operation of assigned clinics.
• Strategizes with senior staff regarding program expansion, business development, and new care models.
• Focuses on quality improvement, utilization, and reducing medical costs while incorporating the skills of provider partners whenever possible.
• Provides leadership to staff, giving direction and guidance to managers and staff as appropriate.
• Plans, budgets, organizes, and manages the department to accomplish operational and strategic objectives.
• Analyzes and interprets complex data sets and reports, such as variance analysis, financial/quality, and population-specific reports.
• Performs other job-related duties as assigned.

Requirements

• Bachelor’s Degree in business administration or equivalent combination of education/related experience: Required
• Master's Degree in business administration, management, health care management, or related field: Preferred
• Seven years' technical experience: Preferred
• Three years' multi-clinic management experience: Preferred

Pay

The estimated base pay for this position is $132,384 to $198,577. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Schedule

• Full-time regular
• Day Shift
• 8-hour shifts