Director, Operations

About the role

5&2 Studios connects people around the world to stories from the Bible through uniquely human and authentic storytelling. The Director of Operations leads the day‑to‑day operations of the film campus in Midlothian, Texas, caring for facilities, sets, and assets; leading the teams that keep the campus running; and ensuring a safe, welcoming, and distinctly 5&2 experience for everyone on the lot. The role oversees campus functions—including facilities, IT operations, security, buildings, and warehouses—along with the vendors who support those teams, and partners closely with production and internal leaders to keep the campus ready for filming.

What you’ll own

• Lead daily operations across the film campus, ensuring facilities, sound stages, shared spaces, and supporting services are clean, functional, safe, and ready for use.
• Coordinate campus schedules and operational support across production and non‑production periods, adjusting staffing and services as needs change.
• Partner with production teams to anticipate logistical needs, resolve campus‑related issues, and accommodate reasonable schedule changes.
• Establish clear processes for maintenance requests, issue escalation, work orders, and follow‑through.
• Serve as a point of contact during campus incidents and coordinate timely responses with internal teams and external partners.
• Directly lead, coach, and manage teams responsible for facilities, IT operations, security, and housekeeping; set expectations, develop talent, address performance, and build accountability.
• Coordinate internal staff and contracted service providers to ensure seamless collaboration and coverage.
• Build schedules and coverage plans that support production activity, visitor needs, routine maintenance, and non‑filming periods.
• Maintain preventive maintenance schedules, inspection records, asset inventories, and repair or replacement plans.
• Prioritize maintenance needs based on safety, production impact, asset preservation, cost, and resources.
• Identify opportunities to extend the useful life of campus assets and recommend major repairs or capital improvements.
• Manage vendor relationships for landscaping, maintenance, security, housekeeping, supplies, and other campus services; set scopes of work, monitor performance, and address issues promptly.
• Maintain productive relationships with production partners, neighboring businesses, local law enforcement, and community stakeholders.
• Create a welcoming, professional experience for employees, productions, talent, guests, and partners from arrival through departure.
• Maintain standards for campus appearance, signage, cleanliness, hospitality, and visitor interactions that reflect the 5&2 Studios brand.
• Serve as a trusted on‑site representative of 5&2 Studios, communicating clearly and handling concerns with discretion and care.
• Manage operating budgets for facilities, utilities, supplies, maintenance, and vendor services; track spending, review bids and invoices, and identify cost‑control opportunities.
• Provide leadership with updates on campus needs, operational risks, vendor performance, and recommended priorities.
• Partner with internal leaders, production teams, contractors, and local authorities to maintain safe campus practices and required inspections.
• Coordinate operational readiness for emergencies, including response procedures, team responsibilities, and communication paths.
• Work with the local fire marshal and other authorities on campus protocols and inspections; promptly escalate safety, compliance, or liability concerns.

What you’ll bring

• 7–10+ years managing, coaching, and holding teams accountable across multiple operational functions, with a proven ability to develop managers and staff and build a strong service culture.
• Ability to work on‑site in Midlothian, live within a reasonable response distance of the campus, and respond to urgent operational needs outside standard business hours, including evenings and weekends.
• Experience in the entertainment industry with a working understanding of film or television production environments, schedules, and on‑lot needs.
• Experience leading complex site operations and overseeing facilities, security, IT operations, housekeeping, and grounds maintenance.
• Strong experience managing vendors, operating budgets, preventive maintenance, work‑order processes, and the care of physical assets.

Benefits

• Unlimited Time Off & 12 Paid Holidays
• Company‑paid Health, Dental & Vision coverage (approximately 85% of monthly health costs covered)
• 401(k) with up to 6% company match
• Paid New Child Leave for new moms and dads
• Employer‑paid Life, LTD, & STD insurance
• Merchandise discounts for you & your family
• Wellness perks
• Travel opportunities for internal activations, theatrical premieres, ChosenCon, staff retreat, and on‑set experiences
• Latest Apple tech for a top‑notch at‑home setup

Schedule

This is a full‑time, on‑site position based at the Midlothian film campus. The role requires flexibility for early mornings, evenings, weekends, and unpredictable hours, especially during production seasons, and the ability to address urgent issues outside standard business hours.