Director, Operations
About the role
Hometown Soccer Holdings (HSH) is building a portfolio of locally rooted MLS NEXT Pro clubs, each deeply embedded in its community and built to create lasting connections with fans. New Jersey MLS NEXT Pro, launched in partnership with Middlesex County and New York City FC, will play at NEXUS beginning with its inaugural season. The Director, Operations owns gameday operational execution, the Club's business planning and finance liaison functions, and the day-to-day people, venue, and compliance operations that keep the club running. Reporting to the Club President, this foundational role is built for someone who thrives on the ground, solving real operational and administrative problems in a fast-moving, start-up style sports environment based out of a new urban live entertainment venue. The Director serves as the senior on-site operational decision-maker on matchdays and as the Club's primary day-to-day contact with the venue, the league, and local authorities. This is a compelling opportunity for a hands-on, highly organized operations and business leader to help stand up a professional club from a blank page. The ideal candidate brings direct experience managing gameday execution and internal business functions, comfort working across finance, people operations, and scheduling without a large back office, and a genuine passion for soccer and sports.
Responsibilities
- Build out and continuously improve all gameday operations plans, including staffing, load-in and load-out procedures, sponsor and marketing activation setup templates, and contingency plans
- Serve as the key club contact into the venue's gameday staffing plan
- Own MLS NEXT Pro gameday operations compliance
- Own access control and credentialing for staff, media, sponsors, and VIPs
- Serve as the senior on-site operational decision-maker on matchdays
- Own the day-to-day relationship with venue ownership and the MLS NEXT Pro home match calendar, coordinating match dates and event windows with the league and the venue
- Serve as key coordinator with New York City FC soccer operations on shared facility and scheduling needs
- Serve as the day-to-day coordination contact with co-tenants and other venue users on scheduling and shared-use logistics
- Serve as operations liaison and strategy lead