Director, Operations

About the role

The Director of Operations oversees and advances clinical and small-scale commercial packaging and labeling operations. Key responsibilities include setting budgets, implementing CI strategies, interacting with clients, and ensuring compliance with cGMP standards.

Responsibilities

• Establishes annual budgets, cost savings targets, and manufacturing goals.
• Develops and implements short- and long-term Continuous Improvement (CI) strategies.
• Works cross-functionally on capital projects, ensuring operational readiness.
• Interacts professionally with clients, contractors, and vendors to identify solutions.
• Provides ongoing coaching, mentoring, and performance feedback.
• Led site operations meetings, prepares presentation materials, and conducts site tours.
• Liaises with government agencies to ensure compliance with regulations.

Requirements

• Bachelor’s degree required; MS/MBA preferred.
• Minimum 10 years of leadership experience in a pharmaceutical or similarly regulated industry, with at least 5 years managing manufacturing or equivalent.
• Strong continuous improvement background with a proven track record of delivering sustainable results.
• High drive for personal growth and strong business acumen.
• Strong knowledge of SOPs and cGMPs and their purpose.
• Ability to plan and manage multiple functions independently.
• Results-driven with excellent collaboration and influence skills.
• Excellent written, verbal, and interpersonal communication skills, including presentation abilities.
• Proficient in MS Office Suite, electronic documentation, exception, and inventory systems.
• Ability to influence and motivate teams in a matrix management environment and transition from tactical to strategic based on business needs.

Qualifications

• Personal initiative.
• Dynamic pace.
• Meaningful work.

Skills

• Leadership.
• Continuous Improvement.
• Client Focus.
• Solution-Oriented.
• Lean Culture.
• Financial Management.
• Manufacturing Operations.
• Regulatory Compliance.
• Team Building.
• Collaboration.
• Influence.
• Communication.
• Project Management.
• Technology Utilization.

Benefits

• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Dynamic, fast-paced work environment.
• Community engagement and green initiatives.
• Generous 401K match and Paid Time Off accrual.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition Reimbursement.

Pay

Competitive compensation package.

Schedule

Full-time position.