Director, Operations

We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about company culture, benefits, etc. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. No Pay or Schedule unless present. The posting mentions benefits: comprehensive benefits package, 401k match, Gympass, time off plan. Also mentions "Benefits & Perks" section with details. So we can include Benefits section. We need to not repeat job title as heading. The job title is "Director, Operations - Chandler, AZ". We should not put that as heading. We can include a short

for metadata like location? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include location maybe in a paragraph. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is EEO statement etc. We should remove that. We need sections: About the role (intro about company and role), Responsibilities (list of duties), Requirements (maybe qualifications?), Qualifications (maybe education/experience), Skills (maybe abilities), Benefits (details). We need to decide what content goes where. The posting includes: "As part of our exciting growth, we are currently searching for a Director of Operations. The Director Operations is responsible for leading and executing all aspects of the campus operations to include safety, security, reliability, network environment, customer relations, the critical environment, and P&L. This role will strategize, manage, and operate multiple Datacenter facilities for Aligned. The Director of Operations will ensure all Datacenter facility systems meet or exceed industry standards for critical maintenance resulting in 100% uptime, ensures the building engineering and security teams follow all reporting and documentation processes and Standard Operating Procedures (SOPs), and meets all customer service level agreements and compliance audits. The Director of Operations will serve as the liaison for all 24x7 operational activities across their managed facilities with executives and department heads to ensure appropriate communications with all interested and vested parties. They will lead and direct the staff in their market to optimize employee potential and maximize Aligned’s continued growth in existing and new markets. This role reports to the Senior Director of Operations or their designee." That's more about role overview. Could go under About the role. Then "Duties And Responsibilities" list: many bullet-like sentences. We'll put those under Responsibilities as

• . Then "Qualifications" section: includes Bachelor’s degree preferred with 10 years’ experience or minimum of 12-15 years of related experience in lieu of degree. Then a list of abilities. Those could go under Requirements or Qualifications. The instruction: we have both Requirements and Qualifications headings possible. We need to decide what to put where. Usually Requirements = experience/education, Qualifications = skills/abilities. But we can split: Requirements: education/experience. Qualifications: abilities/skills. Skills: maybe specific technical skills like MSOffice, AutoCAD, Visio, PDF, etc. But we can also combine. We need to avoid thin sections. Let's create: - About the role (intro paragraph) - Responsibilities (list of duties) - Requirements (education/experience) - Qualifications (abilities: comprehend documents, project management, develop standards, respond to issues, presentations, commitment to customer service, knowledge of laws, cost estimating, RFP processes, problem solving, interpret instructions, work under pressure, organizational skills, attention to detail, openness to new ideas, MSOffice, occasional travel) - Skills (maybe specific tools: AutoCAD, Visio, PDF, MSOffice applications Excel Outlook Word PowerPoint). But we already included those in Qualifications; maybe better to put them under Skills. However we need to avoid duplication. Let's think: The qualifications section includes many ability statements; we could treat those as Qualifications. The specific tools (AutoCAD, Visio, PDF, MSOffice) could be Skills. But the posting also mentions "Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents." That's ability to use those tools. Could be under Skills. We'll decide: Requirements: Bachelor’s degree preferred with 10 years’ experience or minimum of 12-15 years of related experience in lieu of degree. Qualifications: list of abilities (comprehend documents, project/time manage, develop operational standards, respond to issues, presentations, commitment to customer service, knowledge of laws/codes, estimate cost, cost tracking, develop RFP processes, analyze/solve problems, interpret instructions, work under pressure, organizational skills, attention to detail, openness to new ideas). Skills: MSOffice applications (Excel, Outlook, Word, PowerPoint), AutoCAD, Visio, PDF documents. Occasional travel. Benefits: details from Benefits & Perks. We should not include Pay or Schedule. We need to ensure we don't include boilerplate like "Physical Demands And Work Environment" etc. That's not requested as a section; we could drop it or maybe include as a short paragraph? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Physical demands is not explicitly listed as boilerplate but it's not a requested section; we could drop it as it's not required to preserve? The instruction says "Preserve ALL substantive information". Physical demands could be considered substantive. However we don't have a heading for it; we could include it as a paragraph under maybe a generic section? But we only allowed specific headings. We could add a

  after Benefits for physical demands. The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

  • for any list of duties/requirements/benefits, and

    for prose." It doesn't forbid other paragraphs outside headings. So we can include a paragraph for Physical Demands after Benefits. We also need to remove EEO statement etc. Let's craft HTML. Start with maybe a

    for location: "Location: Chandler, AZ". Or incorporate in About the role. We'll do:

    About the role

    At Aligned Data Centers, we are committed to bringing passion and customer focus to the business. As part of our exciting growth, we are searching for a Director of Operations in Chandler, AZ. The Director of Operations leads and executes all aspects of campus operations—including safety, security, reliability, network environment, customer relations, the critical environment, and P&L—strategizing, managing, and operating multiple data center facilities to ensure 100% uptime, compliance with SLAs, and effective liaison with executives and department heads.

    Then Responsibilities:

    Responsibilities

    • Provide senior leadership to drive strategic vision for Aligned’s datacenters, including Critical Facilities Operations, Preventative Maintenance, Commissioning, Infrastructure, Service Delivery, Security, Logistics, and Safety.
    • Manage campus operations of the 24x7 datacenter environment.
    • Identify and implement critical metrics to manage and monitor performance (capacity, availability, budget, inventory).
    • Oversee all electrical and mechanical infrastructure such as UPS systems, generators, fire suppression systems, BMS, and HVAC systems.
    • Ensure meeting established Service Level Agreements (SLAs).
    • Ensure all work performed within the datacenter is high quality and without impact to internal/external customers.
    • Oversee requirements and delivery of services provided by Operations, Security, and Safety.
    • Drive maximum potential of these functions to provide exceptional services to clients and employees.
    • Oversee and support level 5 commissioning, operations, and maintenance of all datacenter mission critical infrastructure to achieve 100% availability.
    • Manage datacenter facility expansion and consolidation.
    • Manage, coach, and develop management team performing datacenter operations.
    • Manage and lead vendor relationships to maintain day‑to‑day operations and strategic goals for datacenter operations SLA’s and deliverables.
    • Work with current vendor stakeholders and partners to develop and deliver strategic plans.
    • Oversee all datacenter vendor contracts, streamlining services required and optimizing overall costs.
    • Work closely with strategic supply chain vendors to ensure lean management strategies, continuous innovation, and process improvement are fully implemented.
    • Evaluate and mitigate risk on new and existing programs within datacenter program governance.
    • Develop opportunities for cross‑team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent service delivery.
    • Drive Aligned’s Sustainability Strategy and create a program to improve the efficiency of datacenter operations.
    • Engage in improvement projects, often requiring outreach to various support teams and driving them from conception to completion.
    • Manage budgeting and forecasting, planning, deployment, incident and problem management, change management.
    • Maintain documentation and diagrams capturing all essential parameters of datacenter operations.
    • Define policies, procedures, and standards related to performance, capacity, availability, continuity, and security.
    • Create and deliver presentations to leadership team, company meetings, and conferences.
    • Meet all customer service levels and power utilization efficiency commitments and take an active role in ongoing customer interaction.
    • Participate in customer service review discussions and various ad‑hoc meetings related to datacenter management issues.
    • Manage customer service orders and remote hand requests.
    • Supervise local change management processes including review and approval of all Method of Procedures (MOPs) for maintenance and one‑time/emergency repair events in coordination with onsite personnel, contractors, and customers.
    • Ensure compliance with all safety procedures and utilization of personal protective equipment (PPE).
    • Respond quickly and appropriately to emergency situations (fire, evacuation, equipment failure, etc.) and any customer concerns.
    • Ensure inventory control programs/purchase parts and supplies are maintained.
    • Ensure compliance with applicable codes, requisitions, government agencies and AE directives as relates to building and critical environment operations.
    Then Requirements:

    Requirements

    Bachelor’s degree preferred with 10 years’ experience or minimum of 12‑15 years of related experience in lieu of degree.

    Then Qualifications:

    Qualifications

    • Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
    • Ability to project and time manage effectively.
    • Ability to develop operational standards, project tracking, and management documents.
    • Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.
    • Ability to make effective presentations and respond to questions from groups of managers, clients, customers, and the public.
    • Requires a high level of commitment to customer service, whether co‑workers or clients.
    • Requires in‑depth knowledge of all applicable rules, laws, codes, regulations, and ordinances in performing data/communications and MEP projects.
    • Ability to estimate cost of client installations and other assigned projects; cost tracking for all projects.
    • Knowledge of Purchase Order Requests process and invoice tracking.
    • Develops appropriate RFP processes in addition to development of operating and capital budgets.
    • Ability to analyze and solve problems involving several options with limited information.
    • Ability to interpret a variety of instructions furnished in