Director, Operational Resilience

Location: 3560 Pentagon Blvd, Beavercreek, Ohio, United States. Position Type: Full-Time/Regular. Work Type: Variable. NMLS Required: No.

About the role

The Director of Operational Resilience will lead the credit union’s efforts to ensure operational resilience and preparedness in the face of adverse conditions. This role oversees business continuity and disaster recovery efforts, maintaining policies and procedures; ensuring compliance with regulatory requirements; assessing risks, vulnerabilities and business impact; and overseeing a team of BC/DR and insurance professionals.

Responsibilities

• Enterprise Business Continuity and Disaster Recovery Leadership (30%) - The Director of Business Continuity and Disaster Recovery is responsible for providing strategic leadership and direction for the enterprise-wide BC/DR program. This includes collaborating with senior executives to define and refine the organization’s resiliency strategy, establishing a clear vision, and ensuring alignment with business objectives and regulatory expectations. The role oversees the development, implementation, and governance of policies, procedures, and plans, including the enterprise wide and department level business continuity plans that support operational resilience across both cloud-based and on-premises infrastructure environments. The director partners closely with IT leadership to ensure that technology recovery capabilities are aligned with business priorities and that failover strategies are appropriately designed to support critical systems. Additionally, the director defines and monitors key performance metrics to evaluate program effectiveness, ensures plans remain efficient and scalable, and incorporates industry best practices and emerging trends to continuously strengthen the organization’s preparedness.
• Risk Assessment and Resilience Strategy (20%) - This role is accountable for assessing the organization’s overall resiliency posture across business operations and supporting technology platforms, including cloud-hosted and on-premises systems. The director identifies risks, vulnerabilities, and operational gaps that could impact business continuity and leads