Jobs · Management · Massachusetts

Director of Youth, Violence Prevention and Court Support Programs

YWCA of Western Massachusetts · Springfield, MA · 2 wk ago
On-siteManagement$70k–$80k/yrFull-time

Position Purpose

The Director of Youth, Violence Prevention and Court Support Programs provides support and guidance to the SAFEPLAN, Supervised Visitation and Violence Prevention Program. The Director is responsible for the overall operation of each of the programs within their department. Provides leadership and direction to keep the department and programs strong and develops new programs to meet identified needs.

Essential Responsibilities

  • Oversee the day-to-day operations of the following programs: SAFEPLAN, Supervised Visitation, and Violence Prevention Program.
  • Aid victims of domestic violence in obtaining restraining orders, safety planning, resources, and referral information. Complete supported referrals to victim compensation benefits for eligible survivors. Ensure all SAFEPLAN services are provided free of charge.
  • Work in Springfield and Florence to provide a safe place for visitation with the non-custodial parent for victims of domestic violence and their children, and their children. Tailor visitation to a family's level of risk. Accommodate on-site monitored visits, on-site unsupervised visits, or neutral, monitored exchanges, where staff supervise pick-up and drop-off between residential and non-residential parents.
  • Prevent youth violence through prevention education services, peer mentoring, and youth leadership throughout the City of Springfield. Educate young people on healthy relationship dynamics, bystander intervention, warning signs on trafficking, help-seeking skills, and healthy coping skills. Target age group is 12–18-year-olds.
  • Ensure the accuracy and submission of monthly/quarterly/annual reporting.
  • Ensure that programs adhere to applicable laws, regulations, and contractual obligations, including programmatic requirements, health and safety standards, and reporting requirements.
  • Oversee the programs preparation for agency audits or program licensing reviews/site visits, including file preparation, site cleanliness, and adherence to funding requirements/standards.
  • Ensure clear, accurate, and confidential documentation including data collection, entry, analysis, and reporting.
  • Provide direct supervision and support to staff, as appropriate within the department’s structure.
  • Create and deliver training for new staff.
  • Work collaboratively with senior leadership team members in support of grant applications, ideas/plans for growth, programs status, and the financial viability of programs.
  • Communicate and coordinate with funding partners, community collaborators, and relevant coalitions to strengthen grant outcomes.
  • Maintain program budgets.
  • Lead team meetings for skill building, communication, and continuity among the programs.
  • Share on-call responsibilities with other Department Directors, providing back-up to Site Directors/Supervisors for emergencies, when needed.
  • Address employee performance issues promptly with written documentation and take appropriate steps in collaboration with Human Resources.
  • Ensure that supervisors work in accordance with agency policies/procedures and collective bargaining agreement.
  • Respond to all incidents ranging from 51A, elder abuse, reports to the Disabled Persons Protection Commission or a mental health emergency and ensure proper procedures as well as mandated guidelines are followed, including appropriate documentation and prompt notification to required state agency(s).
  • Attend ongoing agency leadership meetings and regular individual supervision meetings.
  • CPR/First Aid certification is required and must be maintained.

Qualifications

  • Master's degree in education, criminal justice, social work, psychology, or mental health counseling (license preferred).
  • Minimum of 3 years prior supervisory experience, including clinical supervision, with demonstrated ability to successfully manage projects.
  • Experience working with youth, adolescents, and families.
  • Experience in working with survivors of domestic violence and sexual assault.
  • Ability to operate through a trauma-informed lens.
  • Excellent written and organizational skills including strong computer skills.
  • Positive energy, sound judgment, and the ability to work independently and as part of a team and effectively work with program staff and senior leadership.
  • Demonstrate an understanding and active commitment to issues of diversity and inclusion, especially in support of the needs of communities of color and LGBTQ individuals.
  • Ability to represent the agency from a management perspective in an active union environment.
  • Ability to engage staff and clients and have strong problem/conflict resolution skills.
  • Must be able to lift 40 lbs.
  • Reliable transportation, safe driving record, and valid driver’s license required.
  • Must be able to be covered by the agency's insurance policy.

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