Director of Undergraduate Recruitment and Admission

Position Summary

The Director of Undergraduate Recruitment and Admission provides strategic leadership for all undergraduate recruitment, outreach, admissions counseling, territory management, and yield initiatives. The Director develops and executes comprehensive recruitment and admission strategies designed to achieve institutional enrollment goals while ensuring a student-centered enrollment experience from inquiry through matriculation. As a member of the Enrollment Management leadership team, the Director collaborates with colleagues across Enrollment Management, Academic Affairs, Student Affairs, Marketing, and other institutional units to support undergraduate enrollment growth, student success, and institutional strategic priorities.

Responsibilities

• Recruitment Strategy and Leadership
  • Develop and implement comprehensive undergraduate recruitment strategies.
  • Establish annual recruitment and enrollment goals in partnership with the Vice President of Enrollment Management.
  • Monitor enrollment funnel performance and recommend strategic adjustments.
  • Evaluate market conditions, demographic trends, and competitive positioning.
  • Lead efforts to improve inquiry generation, application growth, and enrollment yield.
• Admissions Management
  • Oversee undergraduate admissions operations and application review processes.
  • Ensure fair, consistent, and student-centered admissions practices.
  • Recommend admissions policies and procedures.
  • Monitor compliance with institutional, state, and federal regulations.
• Recruitment Operations
  • Direct territory management and recruitment travel strategies.
  • Oversee campus visit programs, open houses, and yield events.
  • Adapt visit programs for effectiveness based on data, participant feedback, and enrollment outcomes.
  • Develop partnerships with high schools, community colleges, counselors, and community organizations.
  • Represent the institution at recruitment programs and professional conferences.
• Staff Leadership and Development
  • Supervise admissions counselors and recruitment staff.
  • Establish performance expectations and accountability measures.
  • Foster a culture of collaboration, innovation, and student service.
  • Support staff professional development.
• Collaboration and Strategic Planning
  • Partner with Enrollment Communications, Enrollment Strategy and Operations, Enrollment Technology, Graduate Admission, and Financial Aid staff.
  • Participate in institutional enrollment planning efforts.
  • Contribute to strategic enrollment management initiatives.

Requirements

• Education and Experience:
  • Bachelor's degree required; Master's degree preferred.
  • 5-7 years of progressively responsible admissions or enrollment management experience.
• Skills/Abilities:
  • Experience utilizing CRM systems and enrollment analytics.
  • Demonstrated leadership and supervisory experience.
  • Experience leading undergraduate recruitment teams, preferred.
  • Experience with Slate or comparable CRM platforms, preferred.
  • Knowledge of strategic enrollment management principles, preferred.
• Supervisory Responsibility: Responsible for supervising Assistant Director of Admissions team and the Regional Associate Director.
• Driving Responsibility: This position requires travel. Must possess a valid driver's license and clean driving record (as defined by University insurance carrier guidelines).
• Travel: This position requires travel.

Additional Information

• Visa sponsorship is not available for this position.
• EEO/AA Statement: Utica University is committed to affirmative action, equal opportunity, and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law.
• Commitment to Supporting and Hiring Veterans: Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.

Application Instructions

To be considered for this position, you must upload the following documents: Resume / Curriculum Vitae, Cover Letter.