Director of Undergraduate Admissions 130007

About the role

The Director of Undergraduate Admissions is responsible for overseeing a team of 41 full-time professional staff members and 4 student staff across two campus locations, including OSU-Stillwater and OSU-Tulsa. They lead the development and execution of admission and recruitment strategy for first-time freshman, transfer, international, readmission, online-only, non-degree seeking, strategic development, and overall new student enrollment.

Responsibilities

• Work closely with the Director of Recruitment and support the Vice President of Enrollment Management to achieve enrollment goals.
• Oversee a team of 41 professional staff members responsible for admission (operational), data and CRM management, marketing and communication of domestic and international undergraduate freshman and transfer students.
• Implement short and long-term strategies to positively impact enrollment goals for the OSU-Stillwater, OSU-Tulsa campuses as well as provide leadership and assistance with OSU system admissions.
• Collaborate with the Undergraduate Recruitment team and Enrollment Management leadership to establish and reinforce admission policies and strategies.
• Interpret and apply admission policies established by the University and Oklahoma State Regents for Higher Education and provide consultation to OSU administration on policy development and implementation.
• Innovate and maximize outcomes in all professional situations.
• Provide a high level of customer service to all constituents, such as but not limited to the prospective student experience and the accuracy, timeliness, and efficiency of the admission process.
• Represent the office to various university committees or advisory groups as assigned by the vice president.

Requirements

• Master's degree (degree must be conferred on or before agreed upon start date)
• Seven years’ experience in higher education setting
• Leadership in building collaborative, outcome-focused teams to communicate goals and implement initiatives
• A team-oriented attitude with attention to detail and superior organizational skills
• Demonstrated commitment to a mission-driven organization that includes creative visioning and commitment to service
• Implementation and management experience maximizing short- and long-term organizational goals and objectives
• Demonstrated analytical skills in key areas of budget planning and execution, admissions and program initiatives
• Demonstrated success in upholding national, state, and institutional standards, ethical guidelines, best practices, policies and procedures
• Success in building and sustaining client or constituent relationships resulting in measurable, positive outcomes
• Demonstrated strong presentation, writing, problem-solving, and public relations skills
• Minimum seven years post-baccalaureate experience to include both broad supervisory responsibilities and process management

Skills, Proficiencies, and/or Knowledge

• Success in professionally leading, motivating, managing, and collaborating with various admissions team members as well as the recruitment and financial aid team
• Strong emotional intelligence; proactive and solution-focused; adaptable; innovative; relational
• Strong working knowledge of technology applications in recruitment and admissions processes or related areas
• Excellent organizational, decision-making, problem-solving, time management and counseling skills as well excellent written and oral communication skills
• Strong commitment to the advancement of student and staff diversity, staff professional development and training; an active knowledge of marketing
• Exceptional team building and leadership skills and the ability to build consensus and collaborative relationships campus-wide that support the achievement of enrollment goals
• Demonstrated ability to understand, evaluate, analyze, interpret, and effectively communicate information on various topics from diverse sources, and to use data and information effectively in planning and decision making
• Knowledge of regulatory and professional and ethical guidelines in enrollment management and financial aid to ensure compliance with college, state, federal, and other outside agency rules and regulations
• Knowledge of academic administration to include admissions, marketing, data and CRM leadership, retention, and persistence to graduation
• Ability to lift 45 lbs