Director of Transportation

Responsibilities

• Responsible for the direction and coordination of route drivers to ensure maximum performance relative to product delivery, service, and good customer relations.
• Ensure customer complaints are investigated and resolved related to in-store service and delivery.
• Ensure full compliance with all company quality assurance standards.
• Ensure compliance of all company policies, DOT, OSHA, and all other regulatory agencies.
• Makes weekly evaluations of driver performance through Motive and Ortec.
• Counsels drivers on performance issues and areas for improvement.
• Develops annual cost savings initiatives that align with the company's strategic plan.
• Manages the department’s annual operating budget and assists in cost analysis.
• Schedules, supervises, and directs transportation personnel.
• Manages fleet utilization, tracks vehicle/equipment status, monitors equipment on Out of Service report, and holds equipment service providers accountable for repairs identified within DVIR’s and PM’s.
• Ensures compliance with DOT hours of service by providing immediate feedback and taking corrective action when necessary.
• Utilizes the NDCP standard disciplinary actions based on the risk of the violation.
• Works with the Safety Manager on proper safe driving techniques using Motive AI Camera system to identify risky behaviors, proper lifting, and training in all required DOT regulations.
• Creates a team-oriented environment by developing employees, conducting performance appraisals, and communicating updates on processes, procedures, and policies.
• Ensures personnel understand and implement safety and regulatory policies and procedures.
• Performs other duties as assigned.

Qualifications

• BS/BA preferred
• 7+ years of multi-state transportation management experience in the food distribution industry
• Demonstrated mastery of the Federal Motor Carrier Rules and Regulations
• Knowledgeable of related OSHA standards and regulations
• Proficient in Microsoft Office software, including Outlook, Word, and Excel
• SAP experience preferred
• On Board Computer System Experience required, Motive preferred
• Prior experience with routing software, Ortec preferred
• Excellent verbal and written communication skills
• Strong leadership and decision-making capabilities required
• Excellent interpersonal and collaboration skills required
• Willing and able to work flexible/extended work schedules, as needed

Physical Demands

• Ability to perform work at a desk or sit/stand workstation for extended periods of time
• Ability to operate a computer keyboard and to view a computer screen for extended periods of time
• Ability to interact with employees and/or customers in the Distribution Center or customer locations
• Ability to lift, tug, pull up to fifteen (15) pounds