Director of Ticket Sales - Middle Tennessee State University

Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 48 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship, and/or annual giving.

About the Role

Taymar Sales U.’s Director of Ticket Sales, Middle Tennessee State University Athletics, will be responsible for the leadership and execution of all aspects of ticket revenue generation for the MTSU Athletics Department. This includes oversight of all ticket sales strategy and execution, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, and other duties as determined by senior management and the Athletics Department.

Responsibilities

• Day-to-day oversight of ticket sales strategy and execution for all ticketed athletic events
• Plan, create, and execute a comprehensive year-round ticket sales strategy to grow revenue for MTSU Athletics
• Exceed all ticket sales revenue goals determined by senior management
• Communicate with MTSU fan base through outbound calls, emails, and face-to-face meetings
• Initiate and execute ticket sales results for group sales, new season ticket sales, and renewal campaigns
• Generate reports and track overall ticketing revenue pace towards goals
• Work as a self-starter to innovate new initiatives to drive revenue for the athletics department
• Represent athletics program and University with the highest integrity
• Build superior relationships with all fans, donors, and athletic department constituents
• Work effectively under pressure in a fast-paced environment to produce accurate results
• Maintain a positive working relationship with all internal and external units of the department and University to ensure a positive event experience for customers

Requirements

• 3+ years experience in a sports ticket sales role
• Proven track record and success in group ticket sales
• Thorough knowledge of ticket sales processes and procedures
• Experience in intercollegiate athletics or professional ticket sales with successful results
• Effective communication (oral, written, and interpersonal) skills
• Demonstrated organizational and time management skills
• Ability to be a self-starter and work independently
• Ability to work various hours including nights and weekends
• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast-paced, highly competitive industry